Operations Lead - Full Time

Sephora USA, Inc; San Juan de Terranova; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading cosmetics retailer in San Juan de Terranova is seeking a Team Lead, Operations. You will oversee store operations, manage inventory, and provide leadership to the team. Ideal candidates have 1-3 years of experience in a similar role and strong operational skills. This role offers opportunities for professional development and a collaborative work environment.

Benefits

Discounts

Exclusive brand events

Personalized career training

Qualifications

• 1 to 3 years’ experience in a similar role.
• Proven ability to influence peers and provide feedback.
• Demonstrated effective time management and problem-solving skills.

Responsibilities

• Lead the operations of the store ensuring all processes are completed per company standard.
• Manage the inventory of the store including shipping and receiving.
• Ensure merchandising concepts are maintained within company standards.

Skills

Store operations skills

Time management

Problem-solving skills

Influencing peers

Job description

Overview

Your role at Sephora:

As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team. You will regularly support in areas such as staffing of the operations, overnight stock team, operations leadership team and the overall execution of Sephora.

Responsibilities

• Operational Excellence. Lead the operations of the store. Ensure execution of all operations focused processes for the store and that all are completed per company standard.
• Inventory Management. Manage the inventory of the store. This includes shipping, receiving, and returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes.
• Visual Merchandising. Manage the merchandising concepts and on-stage visuals are within company standard. Manage all in-house and/or third-party cleaning crews ensuring that they are adhering to agreed-upon standards by providing feedback, coaching and escalation as necessary.
• Supply Management. Manage the process of maintaining appropriate budget and quantity of supplies, testers and samples for the store.
• Performance Assessment & Development. Participate in the management of all performance management situations for the operations team. Ensure timely feedback for improvement is delivered and followed up on as necessary.
• Passionate about clients. Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible.
• Develop budget strategies. Be seen as the expert by demonstrating a strong understanding of the store's sales performance and staffing and payroll as well as all other controllable expenses within the store.

Qualifications

• You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
• You have proven ability to influence peers and provide feedback.
• You can demonstrate strong store operations skills.
• You have demonstrated effective time management and problem-solving skills.

Benefits

• The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.
• The perks. Enjoy discounts, gratis & exclusive brand events.
• The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.