Operations Insights Specialist - Re/Insurance

Swiss Re; Toronto; Hybrid; CAD 71,000 - 100,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Swiss Re in Toronto seeks a Life & Health Operations support professional to optimize client relationships and deliver best-in-class reinsurance administration and reporting. You will act as liaison between ceding company teams and Swiss Re stakeholders, handling treaty administration and data or financial adjustments.

The role requires strong communication, analytical and project management skills, with a hybrid work model (office three days per week) and a base salary range CAD 71,000–100,000.

Qualifications

• Strong communication skills and willingness to lead client and stakeholder meetings.
• Re-insurance knowledge and willingness to learn.
• Analytical skills and willingness to adapt to new tools and technology.
• Ability to take the lead on project work and follow-ups.
• Strong organization and time-management skills.

Responsibilities

• Understanding treaty configurations and calculations.
• Identify issues and propose effective solutions for clients and stakeholders.
• Collaborate within Operations to develop and enact project plans.
• Clearly and concisely work with clients and stakeholders to resolve issues.
• Understand Swiss Re strategy and deliver appropriate level of service for internal and external stakeholders.
• Build expertise with clients, process, and industry best practices.
• Strong written and verbal skills.

Skills

Communication

Leadership meetings

Analytical

Project management

Time management

Job description

This role aligns under Life & Health Operations to optimize Swiss Re client relationships and industry experience to deliver "best in class" client and stakeholder support which differentiates Swiss Re within the reinsurance industry.

About The Role

As part of the life & health client support team, you will utilize your communication, analytical, and project management skills to provide exceptional support for reinsurance administration and reporting. Our team emphasizes problem-solving initiative, teamwork, and collaboration with stakeholders and clients.

This position is responsible for spearheading the relationship and communication between ceding company reinsurance administration teams and internal Swiss Re stakeholders to provide support in treaty administration, reporting, and data or financial adjustments.

Key Responsibilities Include

• Understanding treaty configurations and calculations.
• Identify issues and propose effective solutions for clients and stakeholders.
• Collaborate within Operations to develop and enact project plans.
• Clearly and concisely work with clients and stakeholders to resolve issues.
• Understand Swiss Re strategy and work to deliver appropriate level of service for internal and external stakeholders.
• Build expertise with clients, process, and industry best practices.
• Strong written and verbal skills.

About The Team

We are a dedicated, close-knit team that works together to problem-solve and analyze complex scenarios. We appreciate those willing to speak up in brainstorming sessions, people eager to offer help to teammates and clients, and those with a willingness to be brave and try new things.

About You

We seek a dynamic individual with strong communication skills, reinsurance administration knowledge, and an eagerness to learn new things. Someone who looks forward to challenges and collaboration.

Essentials

• Strong communication skills and willingness to lead client and stakeholder meetings.
• Re-insurance knowledge and willingness to learn.
• Analytical skills and wiliness to adapt to new tools and technology.
• Ability to take the lead on project work and follow-ups.
• Strong organization and time-management skills.

Our company has a hybrid work model where the expectation is that you will be in the office three days per week.

The base salary hiring range for this new position is CAD $71,000 - $100,000. The specific base salary offered for this or any given role will take into account a number of factors including but not limited to job location, scope of role, qualifications, complexity/specialization/scarcity of talent, experience, education, and employer budget. At Swiss Re, we take a "total compensation approach" when making compensation decisions. This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation.

About Swiss Re

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 15,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.

Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.

During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.

We may use AI-powered tools to support the review and evaluation of applications for this position. These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people. To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying.

Keywords

Reference Code: 139032