Operations Experience Manager - Dashboards & Storytelling

Equinix; Toronto; On-site; CAD 99,000 - 149,000; Full time

Job summary

A leading digital infrastructure company is seeking an Operations Experience Manager in Toronto to shape enterprise advisory efforts through impactful digital outputs including dashboards and presentations. Candidates should have 2–4 years of experience in UI/UX design and proven leadership in communicating technical insights effectively. The role also involves significant collaboration across teams to enhance organizational change management and digital storytelling.

Benefits

Employee Assistance Program

Healthcare coverage

Retirement and savings plans

Vacation and paid holidays

Qualifications

• 2–4 years of experience in UI/UX design, digital visualization, or corporate communications.
• Proven ability to transform technical and financial data into executive-ready formats.
• Experience partnering with OCM or Communications teams.

Responsibilities

• Lead design and development of CAM’s digital outputs.
• Translate complex insights into visually compelling formats.
• Develop and manage dashboards and reports in multiple platforms.

Skills

UI/UX design

Digital visualization

Corporate communications

Change management

Strategic thinking

Collaboration

Content creation

Education

Bachelor’s degree in Design, Communications, Business, or Technology

Tools

Power BI

PowerPoint

Excel

Job description

A leading digital infrastructure company is seeking an Operations Experience Manager in Toronto to shape enterprise advisory efforts through impactful digital outputs including dashboards and presentations. Candidates should have 2–4 years of experience in UI/UX design and proven leadership in communicating technical insights effectively. The role also involves significant collaboration across teams to enhance organizational change management and digital storytelling.