Operations & Engagement Manager

The Nature Conservancy; Canada; Remote; CAD 106,000 - 113,000; Full time

Benefits offered by this job

Health care benefits

Parental leave

Accrued paid time off

Life insurance

Employee assistance program

Job summary

Nature United in Canada is seeking an Operations & Engagement Manager to integrate organizational priorities with coordinating actions, employee experience, and internal communications. You will partner with leadership to connect annual and quarterly reviews, workforce planning, and governance activities across departments.

The role emphasizes translating priorities into practical plans, managing multiple initiatives, and collaborating with senior leaders while ensuring confidentiality and

Qualifications

• Bachelor’s degree with 5+ years coordinating organization-wide programs or initiatives
• Experience in virtual, geographically dispersed organizations across teams/locations
• Proven ability to translate priorities into practical plans and coordinated action
• Experience with senior leaders, managers, and functional partners in planning and execution
• Ability to manage multiple priorities, navigate ambiguity, and exercise sound judgment
• Experience handling confidential information with discretion
• Strong written and verbal communication; capable of creating strategic communications and guidance
• Experience designing and facilitating meetings, workshops, or collaborative processes
• Proficiency with workplace technologies and adapting to new tools

Responsibilities

• Lead organizational calendar, planning rhythms, and governance activities
• Oversee employee experience initiatives, onboarding, recognition, and staff events
• Coordinate cross-organizational initiatives with clear ownership and sequencing
• Manage internal communications on priorities, changes, and engagement opportunities
• Design and coordinate all-staff meetings, surveys, and forums for input
• Oversee Operations team budget and workplace operations, facilities, and services
• Collaborate with HR, Finance, IT, Legal, and other partners to align priorities
• Support adoption of new workplace practices, including AI, through learning and guidance

Skills

Organizational alignment

Strategic planning

Communication

Staff engagement

Project coordination

Executive collaboration

Decision making

Confidential information handling

Meeting facilitation

Tech adaptability

Education

Bachelor’s degree

Tools

Virtual collaboration tools

Job description

What We Can Achieve Together:

The Operations & Engagement Manager leads a portfolio of organizational effectiveness, employee experience, internal communications through organization-wide coordination. Reporting to the Deputy Director, you will help ensure staff are informed, engaged, connected, and supported to do their best work, while ensuring organizational priorities, planning cycles, and major internal activities are coordinated effectively.

Working closely with the Leadership Team, managers, staff, and enterprise partners, the Operations & Engagement Manager will translate organizational priorities into coordinated action and strengthen how Nature United works together. The portfolio will include:

• Leading the integrated organizational calendar and planning rhythm, connecting annual and quarterly reviews, objective setting, workforce and financial planning, governance activities, and recurring organizational forums.
• Leading employee experience initiatives, including engagement, organizational onboarding, recognition, learning, retreats, staff events, and connection, in partnership with HR, Events, and other functional leads.
• Coordinating cross-organizational initiatives and planning processes, clarifying ownership, dependencies, sequencing, and follow-through.
• Leading internal communications so staff have timely, relevant, and accessible information about organizational priorities, decisions, changes, and opportunities for engagement.
• Designing and coordinating all-staff meetings, surveys, organizational conversations, and other forums for staff connection and input.
• Managing the Operations team budget and coordinating organization-level workplace operations, facilities, sustainability, safety, administrative support, and related needs with those responsible for day-to-day implementation.
• Acting as a key liaison with Human Resources, Finance, Information Technology, Legal, Risk Management, Culture & Engagement, and other enterprise partners to coordinate priorities and ensure Nature United’s needs are understood and addressed.
• Supporting responsible adoption of new workplace practices and technologies, including generative AI, through organizational learning, engagement, guidance, change adoption, and continuous improvement.

The Manager will lead these functions with organizational partners, vendors, and enterprise teams, managing multiple projects, budgets, contracts, and recurring activities. They will exercise independent judgment, lead improvements within their portfolio, maintain confidentiality, and make operational decisions within delegated authority, escalating strategic, financial, legal, governance, and policy matters as appropriate. They may act on behalf of the Deputy Director within established parameters. Travel up to 20% and flexible hours are required to support organizational priorities, meetings, retreats, and events.

We’re Looking for You:

Are you looking for work you can believe in? Nature United is a workplace where we care about each other and know that what we do matters. We have a vacancy for an Operations & Engagement Manager who can connect organizational priorities with the practical coordination, communication, and employee experience that help people do their best work.

You see how teams, activities, and decisions connect, and can turn competing demands into clear plans and coordinated action. You bring sound judgment, strong communication skills, and a practical approach to improving how an organization works. You are comfortable navigating ambiguity, building alignment across functions, and following through from planning to implementation.

This is an opportunity to strengthen the culture, connection, and organizational effectiveness that support Nature United’s conservation mission.

What You’ll Bring:

• Bachelor’s degree and 5 years of related experience, or an equivalent combination of education and experience, including at least 2 years leading or coordinating organization-wide programs, processes, or initiatives.
• Experience working in a virtual, geographically dispersed organization and coordinating work across teams or locations.
• Experience improving organizational processes, practices, or ways of working to strengthen coordination and effectiveness.
• Experience translating organizational priorities and decisions into practical plans and coordinated action.
• Experience working with senior leaders, managers, and functional partners on planning, decision-making, and implementation.
• Ability to manage multiple priorities, navigate ambiguity, solve problems, and exercise sound judgment.
• Experience handling confidential or sensitive information with discretion.
• Strong written and verbal communication skills, including experience developing organizational communications, guidance, reports, presentations, or similar materials.
• Experience designing and facilitating meetings, workshops, or collaborative processes.
• Proficiency with workplace and collaboration technologies and the ability to learn and apply new tools.

Desired Qualifications:

• Experience with employee engagement, employee experience, organizational culture, or internal communications.
• Experience coordinating organization-wide planning and review cycles, such as objective setting, budgeting, or workforce planning.
• Experience planning or supporting organization-wide meetings, retreats, staff forums, or other employee events.
• Experience managing budgets, vendors, contracts, or operational services.
• Familiarity with generative AI and emerging workplace technologies, including their practical uses, risks, and governance considerations.
• Experience working in a nonprofit, conservation, environmental, Indigenous partnership, philanthropic, or other mission-driven organization.
• Multilingual skills and experience working across cultures are valued.

Nature United offers a comprehensive benefits package including health care benefits, parental leave, accrued paid time off, life insurance, disability coverage, employee assistance program, other life and work well-being benefits. Learn more about our benefits in the Culture Tab on nature.org/careers.

We’re proud to offer a work environment that is supportive of the health, well-being, and flexibility needs of the people we employ!

Salary Information:

This position can be based anywhere in Canada. The starting pay range for a candidate selected for this position is within the range of $106,000 - $113,000CAD for annual base salary. Where a successful candidate’s actual pay will fall within this range will be based on a variety of factors, including, for example, the candidate’s location, qualifications, specific skills, and experience. Your geographic location will be confirmed during the recruitment.

A background check will be conducted on the successful candidate.

Who We Are:

Nature United’s mission is to protect the lands and waters upon which all life depends. As a science-based organization, we create innovative, on-the-ground solutions to our world’s toughest challenges so that we can create a world in which people and nature thrive. We’re rooted in our mission and guided by our values, which include respect for all people, communities, and cultures. Whether it’s career development, flexible schedules, or a rewarding mission, there’s many reasons to love life inside TNC. Want a better insight to TNC? Check out our TNC Talent playlist on YouTube to hear stories from staff or visit Glassdoor.

What We Bring:

Nature United offers a comprehensive benefits package including health care benefits, parental leave, accrued paid time off, life insurance, disability coverage, employee assistance program, other life and work well-being benefits. Learn more about our Benefits and Perks here.

We’re proud to offer a work environment that is supportive of the health, well-being, and flexibility needs of the people we employ!