Operations Customer Service Representative

Intelcom | Dragonfly; Timmins; On-site; CAD 30,000 - 60,000; Full time

Job summary

A prominent delivery service provider in Ontario is seeking Operations Customer Service Representatives to assist customers and drivers for timely deliveries. Candidates should have excellent communication and organizational skills. Opportunities are available in both part-time and full-time positions. Join a team committed to fostering an inclusive culture within the evolving e-commerce sector.

Qualifications

• Enjoy helping others and problem-solving.
• Thrive in fast-paced environments.
• Comfortable with data entry and various systems.

Responsibilities

• Assist customers and drivers for timely deliveries.
• Manage packages and returns effectively.
• Work with various people via multiple communication methods.

Skills

Excellent communication skills

Organizational skills

Calm under pressure

Computer and data entry skills

Job description

Join Our Team as an Operations Customer Service Representative!

Why choose Intelcom?

• You enjoy helping others and finding solutions while assisting customers and drivers to ensure timely deliveries.
• You like working with a variety of people in person, by phone, and via email, showcasing your excellent communication skills.
• You thrive in a fast-paced environment and are organized to manage packages and handle returns effectively.
• You are comfortable with computers, data entry, report generation, and using various systems.
• You remain calm under pressure and can manage different situations with ease.

If you're interested, send us your application, and we will contact you soon.

Roles include Warehouse, Delivery, Customer Service – available in Part-Time and Full-Time options.

Intelcom is a leading last-mile carrier in the e-commerce sector, with teams across Canada and a network of independent contractors contributing to daily operations.

Our goal is to stay ahead in a constantly evolving industry by innovating in services and delivery methods. We are undergoing a technological transformation, integrating customer experience with logistics technologies.

At Intelcom, we value diverse experiences and are committed to fostering an inclusive culture. With over 60 delivery centers across Canada, we have opportunities for talented individuals like you.

Apply now!