Operations Coordinator - Permanent Position

Medline; Dartmouth; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading healthcare partner in Dartmouth is seeking an individual to assist in warehouse operations. This role involves coordinating shipments, creating delivery paperwork, and maintaining shipping files. Candidates should have 2-3 years of experience and strong organizational skills. An intermediate level of Word and Excel proficiency is essential, along with a proactive and open mind-set. Compensation includes a competitive benefits plan and opportunities for career growth.

Benefits

Market competitive compensation and benefits plan

Career growth and training programs

Paid vacation and personal days

Fitness subsidy

Qualifications

• Minimum 2-3 years of experience in a similar role.
• Strong organizational skills and ability to work independently.
• Ability to work overtime as required.

Responsibilities

• Coordinate carrier appointments for outbound deliveries.
• Create outbound delivery paperwork in preparation for shipments.
• Research customer non-compliance reports.
• Maintain files for shipping activities.

Skills

Excellent oral, written and interpersonal communication skills

Excellent organization skills

Ability to prioritize work

Problem resolution skills

Intermediate level of skill in Word and Excel

Knowledge of Medline customer care processes

Pro-active and open mind-set

Team player

Tools

SAP

Job description

Value Proposition

As a leading partner in healthcare, Medline Canada's sole purpose is Together Improving Care – this means being deeply committed to the health and well‑being of our customers, employees, partners and our communities. We employ a diverse group of top talent focused on growing and making a difference in the lives of Canadians, coast‑to‑coast.

Compensation is only one part of the Employee Value Proposition that Medline Canada offers our employees. As part of our mission, we offer one of the most competitive and engaging employee experience programs in Canada, which includes:

• Collaborative work environment with highly engaged employees
• Market competitive compensation and benefits plan, including LTD & Insurance
• DPSP match program
• Annual Employee Appreciation Week
• Paid vacation and personal days
• Lifeworks® Employee Assistance Program (EAP) Resources supporting mental, physical, family and financial well‑being
• Career growth and training programs
• Open communication with Senior Leaders
• Tailored incentives for eligible employee groups, such as home office reimbursement and Sylvan Learning Centre credit
• Employee referral program
• Education support programs
• Fitness subsidy
• Recognition programs
• Social activities
• And much more…

JOB SUMMARY

Reporting to the Warehouse Supervisor, this position is responsible for assisting in the planning and organization of the warehouse operations.

CORE JOB RESPONSIBILITIES

• Coordinate carrier appointments for outbound deliveries, including containers, LTL and FTL shipments
• Acts as primary point of contact for carriers arriving to shipping Dock.
• Create outbound delivery paperwork in preparation for outbound shipments
• Research customer non‑compliance reports for all overages, shortages and damages
• Create outbound transfer orders based on scheduled DDL run
• All orders as per SLA cut off must be printed on a timely manner.
• Ability to follow & direct special instructions – on orders.
• Confirm orders; create packing lists and bills of lading
• Transact post goods issue transaction
• Update carrier pro bill information in transfer order for tracking purposes
• Transaction product status change requests
• Monitor shipping supplies and submit purchase requisitions for approval
• Maintain files for shipping activities
• Organizes, manages and supports warehouse in special projects as needed.
• Oversees trailer seal log and verification process
• Oversees completion of trailer safety inspections
• Role is expected to work outside in various temperatures to manage yard checks
• Other duties as assigned

QUALIFICATIONS

• Minimum 2‑3 years of experience in a similar role
• Excellent oral, written and interpersonal communication skills.
• Excellent organization skills & ability to prioritize work.
• Exceptional listening and problem resolution skills; strong organizational skills; ability to work independently and manage multiple projects with dedication to meeting deadlines.
• Intermediate level of skill in Word and Excel with a desire to learn additional software applications as needed to support and enhance departmental goals.
• Strong knowledge of Medline customer care processes and procedural guidelines
• SAP screens directly and indirectly related to warehouse management
• An overall pro‑active and open mind‑set
• A team player with a constructive approach to challenges & ability to train others
• Ability to work overtime as required.

About Medline Canada

Medline Canada stands at the forefront of healthcare, providing expertise and a breadth of solutions for every care setting. With 550+ employees, including 100 dedicated sales and clinical professionals and eight distribution centres located coast‑to‑coast, Medline Canada is proud to serve the entire continuum of care.

Our Commitment to Diversity and Inclusivity

Medline Canada is committed to diversity and inclusivity and we encourage applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of North America, racialized persons/persons of colour and those who identify as women, persons with disabilities and LGBTQ+ persons.

Our commitment to Accessibility

Medline Canada is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). We endeavour to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require any accommodations at any point during the application and hiring process, please contact [e-mail].

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.