Operations Coordinator: Drive Order Flow & Customer Care

GFL Environmental; Windsor; On-site; CAD 50,000 - 70,000; Full time

Job summary

A waste management company located in Windsor, Ontario is seeking an Operations Coordinator to facilitate efficient servicing of customers. The role includes administrative support, document management, and team collaboration. Ideal candidates will possess strong organizational and communication skills, a proficiency in MS Office and Google Workspace, and the ability to handle multiple tasks in a fast-paced environment. This is a full-time position.

Qualifications

• Ability to maintain high levels of customer service and problem solving.
• Strong organizational and multitasking skills.
• Excellent written and verbal skills.

Responsibilities

• Provide daily administrative support and document control to the Operations Manager.
• Assist in planning and organizing operational procedures and activities.
• Liaise with various departments, customers, and team members regarding administrative matters.
• Monitor work orders and follow up with customers.
• Support customer requests maintain accounts and provide statements/tracking reports.
• Assist in vendor invoice posting.

Skills

Customer service

Organizational skills

Multitasking

Written communication

Verbal communication

Proficiency with MS Office

Proficiency with Google Workspace

Analytical skills

Attention to detail

Learning new applications

Teamwork

Tools

Microsoft Outlook

Warehouse Management System

Job description

A waste management company located in Windsor, Ontario is seeking an Operations Coordinator to facilitate efficient servicing of customers. The role includes administrative support, document management, and team collaboration. Ideal candidates will possess strong organizational and communication skills, a proficiency in MS Office and Google Workspace, and the ability to handle multiple tasks in a fast-paced environment. This is a full-time position.