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A quality assurance company in Burnaby is looking for an Operations Coordinator. This role involves coordinating inspection services and requires a minimum of 5 years of experience in the Testing and Inspection industry. The successful candidate will communicate with clients and maintain records for billing and quality assurance. Competitive hourly salary of $32 to $38 with various benefits including paid time off and medical insurance.
Description
Intertek is searching for an Operations Coordinator to join our Minerals team in our Burnaby BC office. This is a fantastic opportunity to grow a versatile career in Minerals Testing and Inspection
The Operations Coordinator is responsible for
Coordinate / Monitor with Operational personnel orders from all clients agents and/or terminals for sampling inspection surveying and analytical services.
Review client instructions and identify potential problems regarding operations conflict of interest ethics or compliance and to alert relevant parties in order to seek solutions.
Upon receipt of an order for services completes nomination confirmation work order prep requests and any special client instructions.
Maintains contact with terminals clients agents union personnel and other Company offices as generally required during loading / discharge and particularly where problems are encountered which results in delays.
To act as a single point of contact for designated clients for all instructions.
Record events in job files communication sheets of correspondence communication and any ongoing issues and action.
Upon completion of loading / discharge collects the information provided by field personnel communicates with the laboratory regarding analysis performed and assembles a final report ready for review and publishing.
Investigates discrepancies and in accordance with standard operations procedures or with the approval of management initiates appropriate corrective action.
Assembles the completed information for execution of final certification.
Maintain good records on jobs for purposes of billing volume reconciliation claims handling etc.
A sound knowledge of coal and coke inspection and testing procedures.
An understanding of the business requirements of the client relative to the purpose of the services provided.
A full understanding of the Company Compliance and Zero Tolerance Policies.
A working knowledge of the testing of those commodities that are at the core of the business and of the significance of quality test data.
A positive attitude and an ability for working and communicating with individuals of diverse cultural backgrounds and sensitivities.
Any specific educational requirements that might be established by the hiring authority responsible for filling the position.
Minimum of 5 years of experience in Testing and Inspection Industry and a knowledge of basic contract dos and donts.
The base wage or salary range for this position is $32.00 to $38.00 hourly. Individual compensation packages are based on a variety of factors unique to each candidate including skill set experience qualifications and other job-related addition to competitive compensation packages Intertek employees are eligible for a variety of benefitsincluding paid time off paid holidays medical dental vision life and disability insurance RRSP with company match tuition reimbursement and more.
Intertek is a world leader in the Quality Assurance market with a proven high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion pace and precision we work to exceed our customers expectations while engaging with our employees to be 10X in their performance and professional growth.
Intertek promotes a culture where motivated customer-oriented employees can flourish experience professional fulfillment and reach their highest potential. At Intertek we exercise our spirit of innovation the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better safer and more sustainable place for all.
A career with Intertek offers rewarding opportunities to help companies around the world develop products that are used safely by millions of people every is the trusted advisor to many of the worlds leading brands companies and governments and has earned a reputation for accuracy reliability integrity and technical competence. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality safety and sustainability to life.
Intertek's network of phenomenal people are our greatest assets and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or other legally protected characteristics.
For individuals with Disabilities who would like to request accommodation or who need assistance applying please email
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Part-Time
years
1
32 - 38