Operations Consultant - Flex

LVMH Group; Toronto; On-site; CAD 26,000 - 31,000; Part time

Benefits offered by this job

Bonus opportunities

Benefits program

Learning and development

Job summary

Sephora Canada is seeking an Operations Consultant to support stockroom organization and merchandise updates in a store within the Toronto market.

You will collaborate with the Operations Supervisor, deliver friendly client service, and assist in cashier training on POS and MPOS systems. The role requires flexibility, strong organizational skills, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• 1-2 years of retail/client service experience, preferably in a stockroom capacity.
• Good computer, arithmetic and organizational skills.
• Ability to multi-task while attending to clients and the business.
• Effective time management, problem solving and communication skills.
• High School graduate or equivalent.
• Flexible availability including evenings, weekends and holidays.

Responsibilities

• Provide friendly, professional, knowledgeable service to clients during store hours.
• Assist in training other cashiers and consultants on POS and MPOS.
• Maintain cleanliness and organization within the cashier zone.
• Be aware of SEPHORA merchandising concepts and participate in shortage/loss reduction programs.
• Perform shipment receipt and processing; organize and maintain stockroom per company standards.
• Process transfers, damages and testers; check in visual elements and report issues.
• Ensure safety and tidiness standards; communicate inventory concerns to supervisors.
• Adhere to sampling policies and participate in inventory control.
• Cross-train consultants in cashier functions.

Skills

Retail experience

Stockroom experience

POS knowledge

Multi-tasking

Time management

High School diploma

Flexible availability

Education

High School diploma or equivalent

Tools

POS systems

Job description

Job ID: 295638
Store Name/Number: ON-Dufferin Mall (1522)
Address: 900 Dufferin Street #0210, Toronto, ON M6H 4A9, Canada (CA)
Full Time/Part Time: Flex
Position Type: Non-guaranteed hours
Vacancy Status: This position is for an existing, open vacancy
The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Client Service

Client Service

• Provide friendly, professional and knowledgeable service to clients as needed during store business hours.
• Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.

Profile

Job ID: 295638
Store Name/Number: ON-Dufferin Mall (1522)
Address: 900 Dufferin Street #0210, Toronto, ON M6H 4A9, Canada (CA)
Full Time/Part Time: Flex
Position Type: Non-guaranteed hours
Vacancy Status: This position is for an existing, open vacancy
The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Client Service

Client Service

• Provide friendly, professional and knowledgeable service to clients as needed during store business hours.
• Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.

Store Presentation

• Assist in maintaining standards of cleanliness and organization within the cashier zone.
• Be aware of and assist in maintaining SEPHORA's merchandising concepts.
• Participate in programs to reduce shortage/loss.

Merchandising and Operations

• Perform shipment receipt and processing in a timely manner.
• Organize and maintain stockroom per company standards.
• Process transfers, damages and testers per company standards.
• Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.
• Ensure safety and tidiness standards are respected and maintained at all times.
• Communicate inventory issues/concerns to Supervisor(s), Assistant Manager(s) or Store Manager.
• Ensure compliance with sampling policies and procedures.
• Participate in inventory control.
• Designated consultants will be cross-trained in cashier functions.

EXPECTED SKILLS AND QUALIFICATIONS

• 1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
• Possess good computer, arithmetic and organizational skills.
• Ability to multi-task, while being attentive to the needs of clients and the business.
• Effective time management, problem solving and communication skills.
• A High School graduate or equivalent.
• Flexible availability including evenings, weekends and holidays is required.

ADDITIONAL INFORMATION

Physical Requirements:

• Work in a fragrance filled environment.
• Lift and carry up to 50 pounds.
• Bend and stretch to stock shelves.

MEANINGFUL REWARDS

The compensation ranges between CAD$19.20 - CAD$22.60/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

Sephora's stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.
The House provides a superior selection of quality products and always keeps pace with the latest trends.
The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.
With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.
At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.