Operations Consultant

Carpedia International; Toronto; On-site; CAD 50,000 - 80,000; Full time

Job summary

A management consulting firm is seeking a Management Consultant to join their Operations team, working on-site with clients across North America. The ideal candidate has a Bachelor’s degree and strong communication and analytical skills. Consultants will analyze work processes, support client management, and design reporting tools for sustainable improvements. Willingness to travel regularly is required, along with proficiency in MS Office. A great opportunity for those passionate about impact and client collaboration.

Qualifications

• Strong business acumen with demonstrated experience in leadership/coaching.
• Excellent proficiency in MS Office (Excel, Word, PowerPoint).
• Willingness to travel frequently across North America.

Responsibilities

• Analyze and redesign work processes and management systems.
• Work directly on-site with clients to implement sustainable changes.
• Support client managers to generate measurable financial results.
• Design reporting tools for enhanced management controls.

Skills

Excellent communication skills

Analytical skills

Leadership experience

Business acumen

Proficiency in MS Office

Education

Bachelor’s degree (business preferred)

Job description

Join one of Canada’s Most Admired™ Corporate Cultures! Carpedia International is proud to be Certified as a Great Place to Work in Canada and recognized as one of Canada’s Most Admired™ Corporate Cultures winners! Our culture emphasizes collaboration, professional growth, and meaningful impact—because we know that great results start with a great team.

You’re someone who thrives on hands‑on work that delivers tangible, measurable impact for our clients. You excel in a team culture that takes both work and play seriously, where collaboration is valued at every level of the organization. You have a passion for continuous improvement, change management, and making a real difference.

You’re also energized by travel—up to 100% across North America, with occasional international opportunities. The expectations are high, but the experience gives back exactly what you invest. For the right person, this can become one of the most rewarding professional and personal opportunities of your career.

Carpedia International is an operations‑based management consulting firm where our teams implement tangible, sustainable changes in behavior, performance, and processes to better align our client organizations. If you are motivated by seeing the tangible results of your work and prefer taking an “on‑the‑ground” approach to client delivery, then you’ve found the right place.

For over 31 years, we’ve delivered measurable results with some of the world’s leading companies in industries including (but not limited to) financial services, manufacturing, hospitality, healthcare, retail, and logistics. With no capital investment required from our clients, project teams are embedded within an organization full‑time using existing assets to drive results on predetermined timelines and cost. At Carpedia, we deliver Results, not Reports™.

We are continuously looking to add talented individuals to our Operations team as Management Consultants. As part of our Operations team, Consultants work 100% on‑site with our clients at leading companies across North America.

Responsibilities

• Analyze and redesign work processes and management systems using interviews, observations, data analysis, and various analytical techniques to identify performance and productivity barriers.
• Work directly on‑site with our clients to build relationships, train, coach, and influence client‑managers to implement sustainable changes.
• Support client managers to ensure they generate measurable financial results.
• Design reporting tools for increased visibility and enhanced management controls.

Our teams work across North America in smaller project teams, collaborating with clients to remove barriers to their performance and helping them achieve sustainable bottom‑line results.

Role Requirements

• Bachelor’s degree required (business education preferred).
• Excellent communication and presentation skills to effectively convey complex business ideas across all levels in an organization. English is required; French and Spanish are an asset.
• Strong business acumen with demonstrated experience in leadership/coaching.
• Advanced analytical and solutioning skills with high attention to detail.
• Excellent proficiency in MS Office (Excel, Word, PowerPoint).

Travel Requirements

• Willingness to travel 4–5 days/week across North America and occasionally on international assignments.
• All employees are required to have a valid passport and be eligible to qualify for a TN work visa under USMCA (must be a Canadian, American, or Mexican citizen).
• Valid driver’s license.
• Successful candidates will be asked to participate in a criminal background check during the recruitment process.

At Carpedia, we hire on an as‑needed basis and are continuously building our candidate funnel, ensuring we have a strong pool of talent when an opening becomes available.

While we appreciate the interest of all candidates, only those selected for an interview will be contacted.

Carpedia is dedicated to creating and maintaining a work environment that promotes respect, equality, diversity, and dignity. We strive to eliminate employment barriers and encourage a workplace based on principles that align with our company values and promote positive employee practices. Candidates requiring accommodation during any stage of the application, selection, or hiring process should advise us of this; we will strive to find a suitable means to meet your needs.