Operations & Communications Assistant

Youth Challenge International; Toronto; On-site; CAD 60,000 - 80,000; Part time

Job summary

A non-profit organization in Toronto seeks an Operations & Communications Assistant to support various programs. The role involves assisting with operations, developing communications, and providing support to the management team. Ideal candidates should possess strong coordination, creativity, and communication skills, and be available for 15 hours a week. Compensation is $20/hour with additional benefits.

Benefits

6 days of annual leave

Qualifications

• 1-3 years of relevant experience in program, communications or operations support roles.
• Proficiency in Microsoft Suite, Airtable, Zoom, and Canva.
• Excellent written and verbal communication skills.
• Strong organizational skills and high attention to detail.

Responsibilities

• Provide operations support across YCI programs.
• Develop creative communications to share our impact.
• Assist with the planning and delivery of public engagement activities.
• Support key operational processes including insurance and administrative contracts.

Skills

Coordination skills

Creativity

Technology skills

Communication skills

Organizational skills

Tools

Microsoft Suite

Airtable

Zoom

Canva

Slack

Job description

• Location: Toronto, Canada (in-person, office-position)
• Commitment: 15 hours/week, Tuesdays & Thursdays from 10AM – 6PM
• Compensation: $20/hour; 6 days of annual leave (3 days for contract period)

Applications will be reviewed on a rolling basis as they are received, so we encourage early submissions. No phone calls or emails about the position can be accepted. We thank all applicants for their interest; however, only those short-listed will be contacted.

Youth Challenge International (YCI) is accelerating youth innovation for good. Together with young leaders and innovators, we are creating a better future where people, planet, and profit can thrive. We are going all in on the bold ideas, skills, and ventures that will get us there. In over 30 countries, YCI has teamed up with young people and partner organizations to transform complex challenges into sustainable solutions; collectively, we learn fast, fail smart, and turn insights into action. We believe that a better world can – and will – be built by the next generation.

YCI envisions vibrant communities where young people actively shape brighter economic futures for themselves and future generations. Together, we co-design evidence-based, tailored models that accelerate youth entrepreneurship, innovation and future-ready skills to shape more equitable, resilient and sustainable economies.

Position Summary

YCI is seeking a highly organized and detail-oriented Operations & Communications Assistant to provide support to YCI’s programs. This role will report to and directly support YCI’s management team. This opportunity is open to students, recent graduates and young professionals ready to start a career in the non-profit sector!

The ideal candidate will have strong coordination, creativity and technology skills, and the ability to manage multiple priorities in a fast-paced environment. Key responsibilities include supporting operations and logistics across YCI programs, developing creative communications to share our impact and providing ongoing executive assistance to senior leadership. This role plays a critical part in ensuring smooth operational flow and quality outcomes across YCI’s global offices.

Key Responsibilities

Operations Support

• Provide operations support across YCI programs, including volunteer recruitment and onboarding, program logistics and documentation
• Assist with the planning and delivery of public engagement activities and events
• Support key operational processes including insurance, memberships/subscriptions and administrative contracts
• Help maintain a functional office space, including inventory and logistics for supplies and services

Communications & Resource Development Support

• Amplify YCI’s message and impact by interviewing stakeholders, writing blogs, creating e-blasts and completing graphic design for social media posts
• Draft creative content for a variety of communication channels such as social media, web, events and videos
• Maintain communications databases, including media library, program assets and digital metrics
• Support key resource development areas, including thematic research, funder profiles, grant proposals and tracking systems
• Support other communications and resource development tasks as required

Systems & Information Management Support

• Support the maintenance and optimization of tech tools and platforms (such as Airtable, SharePoint, Zoom, Canva, Slack and Mighty Networks)
• Streamline and maintain digital storage systems for program documentation, policies and tools

Management Team Support

• Provide assistance to the YCI management team, including tracking deadlines, scheduling, note-taking, briefing and action-tracking
• Support human resource functions, including recruitment, scheduling and record keeping
• Assist with the execution of Board meetings, including calendar invites, document preparation and maintaining meeting records to meet compliance standards
• Engage in additional special initiatives as assigned

Skills & Experience

• 1-3 years of relevant experience in program, communications or operations support roles
• Proficiency in Microsoft Suite, AirTable, Zoom, Canva and similar platforms
• Tech-savvy with strong digital skills to learn and leverage YCI tools
• Excellent written and verbal communication skills
• Strong organizational skills and high attention to detail
• People-oriented with the ability to collaborate effectively across teams
• Proven ability to work independently, take initiative and manage multiple, competing priorities
• Understanding of and commitment to YCI’s mission and values
• French language proficiency will be considered an asset
• Previous graphic design, social media and non-academic writing experience will be considered assets
• Must be available to work in person at the YCI Toronto office (577 Kingston Rd.)

How To Apply

Applicants will be reviewed on a rolling basis; we highly encourage early submissions. We thank all applicants for their interest; however, only those short-listed will be contacted. No phone calls or emails about the position can be accepted.

Application Submission: Click the button below to start your application

YCI encourages applications from all backgrounds. To achieve our goals, we rely on the unique experiences and viewpoints of our staff, volunteers and partners. We understand that diverse perspectives are required for an inclusive culture to thrive - a culture that is respectful and welcoming to all. We are committed to creating a place of inclusion for employees, candidates, volunteers, partners and participants of all backgrounds, ages, religions, races, gender identities, physical abilities and sexual orientations.

YCI uses a people-focused approach to evaluating applicants. We do not utilize artificial intelligence during the recruitment process.

Protection Against Sexual Exploitation and Abuse Policy

Youth Challenge International (YCI) commits to a zero-tolerance policy towards sexual exploitation and abuse (SEA) and considers any such acts a gross misconduct and grounds for dismissal. YCI recognizes the unequal power dynamics inherent in international development work and our responsibility to protect the human rights of the communities we serve and provide an environment free of sexual exploitation and abuse.

Protection from Sexual Exploitation and Abuse (PSEA) is everyone’s responsibility, and all employees are required to sign and adhere to the PSEA Policy and Code of Conduct, at all times. All employees must ensure that they understand and act in accordance with this clause.