Operations Associate II

Keurig Dr Pepper; Mississauga; On-site; CAD 45,000 - 62,000; Full time

Job summary

A leading beverage company in Mississauga is seeking an Operations Associate II. The role involves servicing and maintaining customer equipment, traveling to troubleshoot issues, and coordinating installation of machines. Candidates should have a high school diploma and strong mechanical aptitude. This position offers a competitive salary range from CAD $45,700 to $61,776 annually and comprehensive benefits.

Benefits

Medical and dental benefits

Paid time off

Tuition reimbursement

Employee assistance program

Coffee discount

Qualifications

• 1 year in similar role required.
• Valid Driver's License and clean drivers abstract needed.
• Comfortable driving cube truck.

Responsibilities

• Service and maintain customer equipment.
• Travel to troubleshoot and fix equipment.
• Install machines at customer locations.
• Coordinate equipment installs with technicians.

Skills

Strong mechanical aptitude

Customer service skills

Basic computer skills

Education

High School diploma preferred

Job description

Job Overview

Operations Associate II

Great Brands & Great People.

We work with big, exciting coffee and beverage brands, and we have fun doing it!

Our forward-looking culture is the foundation for a fast‑paced environment where we dream big and love what we do.

We’re looking for a roll‑up‑your‑sleeves person to join our team and build a career as an Operations Associate II in Mississauga, Ontario.

Description

Responsible for all duties necessary to support the technical team. The Operations Associate is an important role to ensure our success of our operations in house and in the field.

Responsibilities

• Service and maintain customer equipment;
• Travel to and from customer locations to troubleshoot and fix equipment;
• Install machines at customer locations;
• Provide assistance as needed to the operations team;
• Receive, bench and prepare equipment for installation;
• Schedule and coordinate equipment installs with technicians and the sales team;
• Maintain equipment inventory and support with parts supply.

This list is not exhaustive. Any other related duties may be assigned by the line manager.

Total Rewards

CAD $45,700.00 - $61,776.00 annually.

Actual placement within the compensation range may vary depending on experience, skills, and other factors.

Benefits, subject to eligibility: medical, dental, disability, life insurance, paid time off (including vacation and personal time), RRSP with company match, tuition reimbursement, employee and family assistance program, and coffee discount.

Requirements

Qualifications

• High School diploma preferred;
• 1 year in similar role;
• Valid Driver's License and clean drivers abstract;
• Strong mechanical aptitude – previous electronic/plumbing/electrical experience;
• Comfortable driving cube truck.

Competencies

• Basic computer skills;
• Strong communication (verbal, written) and customer‑service skills;
• Ability to handle a physically demanding job with heavy lifting (up to 50lbs).

Company Overview

Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world‑class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single‑serve coffee brewing system in North America at KDP, and we have fun doing it!

Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. Will you join us?

We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well‑being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

A.I. Disclosure

KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to [e-mail].