Operations Assistant

UniUni; Ottawa; On-site; CAD 40,000 - 60,000; Full time

Job summary

A logistics company in Ottawa is looking for a candidate who will support the Operations manager and manage driver workflows. The role requires fluency in English and Mandarin with basic French knowledge. Responsibilities include planning delivery routes, supervising drivers, and monitoring performance metrics. The ideal candidate must possess strong organizational skills and a valid driver’s license. Opportunities for career growth are encouraged through various work shifts.

Qualifications

• Fluent in English and Mandarin, with basic knowledge of French.
• Strong planning and organizational skills necessary.
• Demonstrates collaborative teamwork spirit.
• Legally eligible to work in Canada.
• Must have a personal vehicle and valid driver’s license.
• Willingness to work variable shifts and overtime.

Responsibilities

• Supporting the Operations manager in team development.
• Managing and supervising the work of drivers.
• Planning driver delivery areas and routes.
• Handling problematic packages.
• Monitoring delivery KPIs of drivers.
• Assisting the operation director and colleagues with other work.

Skills

Fluency in English

Fluency in Mandarin

Basic French

Strong planning and organizational skills

Collaborative teamwork spirit

Job description

Who Are We?

UniUni, a North American leader in last-mile logistics, delivers tens of millions of parcels annually in Canada, from Coast to Coast, and is rapidly expanding across the United States. Founded in 2019, UniUni’s tech‑driven innovation and crowdsourcing delivery model offers fast, economical, and reliable services to local, national, and international e‑commerce clients.

What Do We Offer?

At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you build a rewarding career. We know you are not only seeking a job, but a career to pursue. If you are ready to join UniUni’s dynamic team, while working hard and having fun doing it, we invite you to apply online and let us know how you can be part of our success story.

Responsibilities

• To support the Operations manager in team development and to work with staff at other levels to ensure an efficient workflow and smooth
• Manage and supervise the work of drivers
• Plan driver delivery areas and routes
• Dealing with problematic packages
• Monitor delivery KPIs of drivers
• Assist the operation director and colleagues in other work

Qualifications

• Fluent in English/Mandarin, basic French
• Strong planning and organizational skills
• Demonstrate collaborative teamwork spiritLegally eligible to work in Canada
• Have a personal vehicle and valid driver’s license
• Willing to work variable shifts/overtime