Operations Applications & Data Governance Specialist

Hitachi Vantara Corporation; Hamilton; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading global technology company is seeking a Business Operations Application Specialist in Hamilton, Ontario. The role involves leading the optimization and governance of critical business applications while collaborating with cross-functional teams to enhance service operations. The ideal candidate has a bachelor's degree and 5+ years of experience in business applications, process optimization, and data governance. Competitive benefits and opportunities for professional growth are offered.

Benefits

Medical, dental, vision coverage

Employer-sponsored pension program

Enhanced leave programs

Qualifications

• 5+ years of experience in business applications and data governance.
• Proven experience in continuous improvement methodologies (Lean, Six Sigma, ITIL).
• Strong knowledge of integrating non-ERP applications.

Responsibilities

• Lead optimization and governance of service operations applications.
• Document and optimize workflows.
• Identify automation opportunities.

Skills

Business applications experience

Process optimization

Data governance

Analytical skills

Problem-solving skills

Communication skills

Education

Bachelor’s degree in Computer Science, Information Systems, Engineering, or Business Administration

Tools

CRM

Augmentir

SAP S/4HANA

Salesforce

ServiceNow

Job description

A leading global technology company is seeking a Business Operations Application Specialist in Hamilton, Ontario. The role involves leading the optimization and governance of critical business applications while collaborating with cross-functional teams to enhance service operations. The ideal candidate has a bachelor's degree and 5+ years of experience in business applications, process optimization, and data governance. Competitive benefits and opportunities for professional growth are offered.