Operations Administrator II - Part Time - Edmonton, AB

FedEx Group; Edmonton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading logistics company in Edmonton is seeking a temporary clerical associate responsible for performing administrative functions and customer service. The ideal candidate will have a high school diploma, two years of relevant experience, and strong skills in time management and Microsoft Office. This role offers a dynamic work environment with varying shifts.

Qualifications

• Two years of customer service, clerical, or related experience required.
• Experience in dock operations or distribution centers preferred.
• Strong customer service skills and the ability to respond effectively.

Responsibilities

• Perform clerical and administrative functions for operational areas.
• Address damaged and incorrectly addressed packages promptly.
• Act as the first point of contact for customer issues.

Skills

Customer service

Time management

Organizational skills

Typing and data entry

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Responsible for performing clerical and administrative functions for hub and station operational areas, including linehaul, records management, quality assurance, and customer service. Tends to damaged and incorrectly addressed packages promptly to optimize delivery times. Serves as the first point of contact for customers regarding various issues.

Required Knowledge, Skills, and Abilities:

• High School Diploma or GED required
• Two (2) years of customer service, clerical, or related experience required; experience in dock operations or distribution centers preferred
• General business skills such as typing, data entry, review, and use of phone, copier, and fax
• Proficiency in Microsoft Office and web-based applications
• Customer service skills to respond to requests professionally and effectively
• Strong time management, organizational, and multi-tasking skills to handle a fast-paced environment, changing priorities, and maintain accuracy

Preferred Qualifications: Job posting date: 08/21/2025; Job posting end date: 08/28/2025 at 3PM local time.

Pay Transparency & Additional Details:

• This is a temporary position up to one year

Disclaimer:

This job description is general and not exhaustive. Employees are expected to perform all other duties as assigned, complete mandatory training and testing, operate in a PC Windows environment, and work varying shifts as needed. If residing in Quebec, bilingualism in French and English is required. Candidates with driving responsibilities must hold a valid driver's license with a clean record.

Employment Equity:

FedEx values diversity and is committed to inclusive hiring. We encourage applications from women, persons with disabilities, Indigenous persons, and members of the 2SLGBTQ+ communities. Accommodations are available during the recruitment process upon request.