Operational Technology Infrastructure Specialist

Fortescue Metals Group; Southwestern Ontario; On-site; CAD 85,000 - 110,000; Full time

Job summary

A leading mining company is seeking an Operational Technology Infrastructure Specialist to oversee the technical implementation of OT infrastructure. The ideal candidate has 8+ years of relevant experience, strong problem-solving skills, and will work collaboratively within a dynamic environment to maintain operational health and participate in future OT projects. This role is based in Southwestern Ontario, Canada, and emphasizes diversity and inclusivity in the workforce.

Benefits

Diverse workplace culture

Opportunities for professional growth

Qualifications

• 8+ years of relevant experience in the technology field.
• Expertise in Data Centre technologies including Servers, Storage, and Virtualisation.
• Experience in operational support of mission critical services.

Responsibilities

• Provide Level 2/3 technical support for Operational Technology services.
• Develop and maintain technology standards and documentation.
• Collaborate with IT and OT support functions.

Skills

Problem-solving skills

IT change management

Strong client focus

Time management

Networking technologies

Education

Tertiary Qualification in IT / Computer Science / related discipline

Tools

Citrix

HyperV

VMware

Pure Storage

Netapp

Powershell

Python

Job description

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Operational Technology Infrastructure Specialist

Country/Region: AU

State: WA

City: Perth

Job ID: 12978

Work Location: Across all Fortescue Pilbara Operations

Roster: 8D/6R – FIFO ex Perth

Reporting to the Operational Technology Team Lead, this role is responsible for the technical implementation, configuration and ongoing operational health and maintenance of site Operational Technology (OT) infrastructure that includes Process Control (PCS) and Fleet Management (FMS) environments. To be successful in this role, you must possess highly developed problem-solving skills and have experience working in a highly dynamic operational environment Additionally, you will also participate in all future OT projects and architecture proposals with the view to ensuring that solutions align with existing supported technologies.

Key Responsibilities

• Provide Level 2/3 specialist technical for all Operational Technology service groups for which the IT/OT team have an operational responsibility
• Strive to meet or exceed the defined Service Level Objectives and Targets established with Operations team
• Develop and maintain technology standards, documentation and processes for OT Systems
• Develop and maintain the maintenance strategies, plans and schedules
• Record all work carried out in established service management systems
• Provide expertise to other technology teams including projects involving compute, storage or communication systems
• Follow all relevant processes required to working at site (cyclone preparation, emergency and site shutdowns etc.)
• Work as a team with the other established IT and OT support functions to share knowledge and workload where possible
• Participate in industry based workshops and seminars where it directly benefits current issues and initiatives

Qualifications and Experience

• 8+ years of relevant experience in the technology field
• Subject matter expert (SME) in the area of Data Centre technologies including Servers, Storage, Virtualisation, Monitoring/Alerting, Backup and Recovery (Citrix, HyperV, VMware, Pure, Netapp)
• Previous experience in operational support of mission critical services in large-scale environments, preferably mining/resources
• Demonstrated experience in scripting & automation (e.g. Powershell, Python)
• Understanding of networking technologies would be advantageous
• Exposure to Process Control Systems highly desirable (GE Simplicity highly regarded)
• Exposure and experience in safety practices ideally in the mining or the resources industry
• Excellent communication skills with strong client focus
• Strong time management & organisational skills - able to prioritise & multitask
• Proven IT change management, incident and problem management skills
• Tertiary Qualification in IT / Computer Science / related discipline

About Us

Be part of something big. Fortescue is leading the world with our plan to decarbonise our iron ore operations, projects that harness renewable energy and the development of technology that will change our planet forever.

Our Commitment

Fortescue celebrates individual strengths and team members are encouraged to bring their whole selves to work. Our global workforce drives and promotes an inclusive culture, both within our organisation and throughout the communities we interact with. Diverse backgrounds include First Nations Peoples, people with disabilities, LGBTQ+ community, gender, neurodiverse, cultural diversity, all age groups, and those with an intersectional or multiple diverse characteristics. We encourage candidates from all backgrounds to apply.

For further information on how to apply please visit the Fortescue Hub.