Operational Forecasting Analyst

Sun Life; Quebec; Hybrid; CAD 58,000 - 93,000; Full time

Job summary

A leading financial services firm in Quebec seeks a Data Scientist to analyze business data and forecast demand. This role requires over 2 years of data analysis experience, proficiency with Python and AWS SageMaker, and the ability to visualize data outcomes using platforms like Tableau. Bilingualism in French and English is essential for collaboration with diverse teams. It offers a salary range from $58,000 to $93,000 and the possibility to work hybrid.

Benefits

Wellness programs

Flexible work options

Diversity and inclusion initiatives

Qualifications

• Experience in data analysis, focusing on forecasting or predictive analysis.
• Experience with Python and AWS SageMaker for building models.
• Ability to visualize outcomes using Tableau or Power BI.
• Familiarity with SQL for querying data.
• Strong critical thinking and problem-solving skills.
• Experience in statistical modeling and forecasting techniques.
• Bilingual in French and English is required.

Responsibilities

• Investigate and design business workflow models.
• Analyze data to forecast demand for various business units.
• Provide recommendations to senior leaders.
• Apply statistical rigor to data analysis.
• Innovate and improve processes continuously.

Job description

You are as unique as your background experience and point of view. Here you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues—experts in their fields—who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day you'll have new and exciting opportunities to make life brighter for our Clients—who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description : Role Summary

At Sun Life we work together, share common values and encourage growth and achievement. We offer many career paths that attract a wide variety of talent and skills. Follow a path that lets your talents shine.

Are you someone who is passionate about data with superior analytical exploration, modeling and visualization skills and more than 2 years of practical experience in analyzing business data? If so, consider applying your skills and experience to a Data Scientist position in the Canadian Shared Services team.

We are looking for someone to focus on forecasting demand, creating models and analyzing this role you will dig deep into business data to generate insight and recommendations based on your findings and communicate those with senior leaders and other stakeholders. The role requires creative problem-solving ability, teamwork, excellent communication and presentation skills, a willingness to try new techniques and the ability to handle several diverse and concurrent projects. The results of your work will be used for operational decision making and identifying continuous improvement opportunities.

What Will You Do

• Investigate business processes and design, maintain and refine models of business workflow
• Collect, manipulate and analyze data to forecast demand for several diverse business units
• Work within a team to provide analysis insights and recommendations to senior business leaders to help them recognize areas of opportunity and drive evidence-based operational decisions
• Formally apply statistical/scientific rigor to analysis of data
• Look for ways to innovate and improve processes in a continuous improvement environment

What you need to succeed

• One plus year of experience in data analysis with an emphasis on forecasting or predictive analysis
• Experience building models on multiple toolsets: Python, AWS SageMaker
• Should be able to visualize model outcomes with other data on visualization platform like Tableau or Power BI
• Familiarity with querying data using SQL
• Experience analyzing and modeling business process data
• Strong critical thinking & creative problem solving
• Demonstrated experience working with data including transformation, manipulation, forecasting and statistical modeling
• Experience using a variety of data analysis methods and forecasting techniques, including statistical and simulation-based approaches
• Experience working with time series data using a variety of forecasting methods
• Experience measuring and interpreting forecast accuracy
• Ability to assess model validity and appropriateness
• Demonstrated ability to produce and communicate meaningful results from data
• Ability to effectively visualize and present complex data adapted to a variety of audiences
• For Quebec, bilingualism (French & English both oral and written) is required for frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.

Preferred Skills

• Minimum of a Bachelor degree in Statistics, Operations Research, Management Engineering, Industrial Engineering, Computer Science, Software Engineering, Mathematics, Econometrics or equivalent experience

Assets

• Experience with Workforce Management Software (IEX Genesys)
• Experience using large databases with complex relationships between tables
• Experience working with Call Centre data; understanding of queuing theory and Call Centre mathematics

Unique Requirements

• As a condition of the role the successful candidate must obtain a Government of Canada Reliability Status security clearance through Sun Life.
• The opportunity to move along a variety of career paths with amazing networking potential.
• A friendly collaborative and inclusive culture.
• The option to work from your home office (for select roles only).
• Wellness programs that support the three pillars of your health—mental, physical and financial.
• Being part of our Analytics community where we share best practices and broaden skill-sets.

Base Pay range: $58,000 – $93,000. The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other additions to Base Pay. Eligible Sun Life employees participate in various incentive plans; payment is discretionary and subject to individual and company performance. Certain sales-focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion are at the core of our values. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or who require job postings in an alternative format may e-mail a request to.

We are proud to be a hybrid organization that offers employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our clients and you. Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

Thank you for your interest in this position. Only those selected for an interview will be contacted.