Operational Excellence Lead

Suntory Global Spirits; Calgary; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

Suntory Global Spirits is seeking a Continuous Improvement Specialist to support the rollout of key projects, driving performance and customer satisfaction improvements across the plant.

You will conduct process improvement initiatives, support TRACC and ITF teams, and lead problem-solving sessions while ensuring audit-driven tool usage and effective training administration. A strong Lean/CI background is essential.

Qualifications

• Bachelor’s degree preferred.
• LSS Six Sigma Green Belt or Black Belt preferred.
• 2+ years Lean manufacturing and project management experience.
• 4+ years experience/competence in Operations, Maintenance, Process Control and Performance Measurement in FMCG/CMG, preferably food manufacturing environment.
• Proven delivery of Continuous Improvement Projects on the shopfloor.
• Preferably have an appropriate qualification in Distilling, Packaging, Engineering or Utilities.
• Demonstrate understanding of ISO and FSSC requirements.
• Demonstrate teamwork, continuous improvement and problem solving.
• Positive attitude to change and development.

Responsibilities

• Conduct process improvement initiatives with process owners.
• Support the implementation of TRACC.
• Support ITFs to deliver on end state.
• Administrative and technical support for ITF teams.
• Ensure via audits that tools are appropriately and effectively used.
• Serve as a business change agent leading process improvement initiatives and process redesign projects throughout the plant.
• Monitor monthly Process Excellence performance metrics for cost, efficiency, and quality.
• Perform line and machine studies.
• Facilitate Problem Solving Sessions.
• Support RCPS site agenda.
• Interpret cross-functional processes and prepare clear recommendations for improvements.
• Provide administration support for in-house training courses and maintain training records.
• Support SOP reviews.
• Drive Tactical Implementation Plans (TIPs).
• Carry out Loss Waste analysis.
• Carry out data analysis on Performance Management via Data Capturing Management System.
• Carry out DILOs.
• Compile and prepare reports, presentations and documents as advised by Operational Excellence Manager.
• Provide editorial support for various departments, including developing and maintaining Word templates.

Skills

Lean manufacturing

Project management

Continuous Improvement

Problem solving

Teamwork

Adaptability

Education

Bachelor's degree (preferred)

Job description

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At Suntory Global Spirits, we craft spirits of the highest quality and deliver brilliant experiences to people around the world. Suntory Global Spirits has evolved into the world's third largest leading premium spirits company ... where each employee is treated like family and trusted with legacy. With our greatest assets - our premium spirits and our people - we're driving growth through impactful marketing, innovation and an entrepreneurial spirit. Suntory Global Spirits is a place where you can come Unleash your Spirit by making an impact each and every day.

What makes this a great opportunity?

The Continuous Improvement Specialist are responsible for supporting the roll out of key projects and initiatives that result in performance and customer satisfaction improvements.

Role Responsibilities

• Conduct process improvement initiatives with process owners
• Support the implementation of TRACC
• Support ITFs to deliver on end state
• Administrative and technical support for ITF teams
• Ensure via audits that tools are appropriately and effectively used
• Serve as a business change agent leading process improvement initiatives and process redesign projects throughout the plant
• Monitor complex monthly Process Excellence performance metrics to ensure that organization objectives in the areas of cost, efficiency, and quality are met
• Perform line and machine studies
• Facilitate Problem Solving Sessions
• Support RCPS site agenda
• Interpret cross-functional processes, and to prepare clear, concise recommendations for process improvements
• Provide administration support for in-house training courses, including maintenance of training records.
• Support SOP reviews
• Drive Tactical Implementation Plans (TIPs)
• Carry out Loss Waste analysis
• Carry out data analysis on Performance Management via Data Capturing Management System
• Carry out DILOs
• Compiles and prepares reports, presentations and other documents as advised by the Operational Excellence Manager
• Provide editorial support for various departments, including developing and maintaining Microsoft Word templates as required

Qualifications

• Post-secondary education is required, Bachelor’s degree is preferred
• LSS certified - Six Sigma Green Belt or Black Belt preferred
• 2+ years of Lean manufacturing and project management experience
• 4+ years experience/competence in Operations, Maintenance, Process Control and Performance Measurement in a Fast Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CMG) preferably food manufacturing environment.
• Demonstrate and have proven experience in delivery of Continuous Improvement Projects on the shopfloor
• Preferably have an appropriate qualification in Distilling, Packaging, Engineering or Utilities (as appropriate)
• Demonstrate detailed understanding of statutory requirements and responsibilities – ISO and FSSC.
• Demonstrate understanding of teamwork principles, continuous improvement and problem solving.
• Respond to change in a positive and flexible manner and sustain a positive outlook across a range of situations/challenges.
• Positive attitude to own development and looks for opportunities to help others learn and develop.

While relocation, immigration, and/or tax compliance support are not guaranteed, we may offer assistance to successful candidates depending on factors such as role requirements in accordance with company guidelines.

At Suntory Global Spirits, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Suntory Global Spirits is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant’s skills and experience.