Open Jobs Talent and Business Operations Manager, Stores

Sephora; London; On-site; CAD 70,000 - 85,000; Full time

Job summary

A beauty retailer is seeking a Talent and Business Operations Manager for its London store. You will manage staffing, training, and store operations to ensure high standards are met. The ideal candidate has 2-4 years of experience, strong communication skills, and the ability to build effective teams. The position offers a full-time schedule and various benefits including significant discounts and career development opportunities.

Benefits

Employee discounts

Exclusive brand events

Invest in training

Qualifications

• 2-4 years experience in a similar role at a similar volume store or equivalent internal experience.
• Excellent verbal and written communications skills.
• Ability to influence business partners at all levels clearly.

Responsibilities

• Manage staffing and zoning of the store.
• Conduct interviews and manage training functions.
• Write and deliver annual performance reviews.
• Lead store operations and manage inventory.

Skills

Verbal communication

Written communication

Team building

Business management

Tools

Order Management System

Google Suite

Sharepoint

Job description

At Sephora beauty is about feeling seen valued and empowered individually and collectively. It is connecting deeply with others celebrating diversity and inclusivity unlocking your potential and making a difference every day. Together we belong to something beautiful.

Job ID: 274953

Store Name / Number: ON-White Oaks (0542)

Address: 1105 Wellington Road London ON N6E 1V4 Canada (CA)

Full Time / Part Time: Full Time

Position Type: Regular

Youll love working here

As Talent and Business Operations Manager Stores you will be responsible for managing the People and Operations aspects of a specific Sephora store location. You will regularly support in areas such as staffing / zoning of the store beauty advisor training and education onboarding of new advisors store scheduling and overall execution of Sephora operation standards within the store.

• Talent Champion. Conduct final interviews for all key positions. Utilize the online applicant tracking system as needed to source select and hire candidates.
• Training & Development. Manage all training-related functions within the conjunction with the Store Director and Education partners to develop and execute the stores on-going training strategy.
• Performance Assessment & Development. Write and deliver annual performance reviews for direct reports in a complete and timely manner as well as oversee the process for the entire store. Participate in the management of all performance management situations within the team. Ensure timely feedback for improvement is delivered and followed up on as necessary.
• Operational Excellence. Lead the operations of the store. Ensure execution of all operations-focused processes for the store and that all are completed per company standard. Manage inventory of the store. This includes shipping receiving returning merchandise cycle counting and ensuring that all processes are completed within company guidelines and timeframes.
• Entrepreneurial Spirit. Be seen as the expert by demonstrating a strong understanding of the stores sales performance and staffing and payroll as well as all other controllable expenses within the store.

Wed love to hear from you if

• You have two to four years experience in a similar role at a similar volume store or equivalent internal experience.
• You have excellent verbal / written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
• You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

While at Sephora you'll enjoy

• The people. You will be surrounded by the best talent in the industry people you can be proud to work with.
• The perks. Think youve tried it all Just wait until you work at Sephora! Enjoy the discounts gratis & exclusive brand events.
• The education. We heavily invest in training to build your personalized career plan so you can achieve your professional goals.

Key Skills

Disaster Recovery, Order Management System, SAFe, TOGAF, Business Management, White Papers, Investment Banking, Middleware, Project Management, Sharepoint, Order Fulfillment, Google Suite

Employment Type: Full-Time

Experience: years

Vacancy: 1

Sephora Canada strongly believes in equal opportunity for employment and advancement. Our goal is to be inclusive diverse and representative of the communities where we work while creating an environment where every person can belong grow and build a beautiful career. This commitment applies to all candidates and employees regardless of race ethnicity citizenship creed place of origin religion sex gender identity gender expression sexual orientation family status marital status disability age and / or other diversity dimensions.

Requests for accommodation due to a disability (visible or otherwise) other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.

As part of our commitment to transparency and efficiency we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.