Onsite Representative Lead

Incora; Stratford; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Great salary and benefits

8 Paid Holidays

401K plan with company match

Job summary

A growing ambitious company is currently seeking an exceptional Onsite Representative in Stratford, Ontario. The ideal candidate will have a high school diploma and proven customer service skills, interacting directly with clients to manage supply locations. The role offers a competitive salary, incentives, paid holidays, and family-friendly policies, fostering a safe and collaborative environment.

Qualifications

• Proven customer service and interaction skills.
• Ability to deal tactfully and confidently with customers.
• Commitment to a safe and hazard-free workplace.

Responsibilities

• Assist in monitoring stock levels.
• Resolve inventory and product discrepancies.
• Expedite critical needs in support of customer requirements.

Skills

Customer service

Communication skills

Tactfulness

Education

High school graduate

Job description

Overview

We are currently seeking an exceptional Onsite Representative to join our team. The On-Site Representative is accountable for representing Incora at customer production sites, interacting and coordinating directly with customer representatives and on-site functional area managers to effectively maintain and replenish customer supply locations.

Responsibilities

• Liaison to assist in monitoring stock levels
• Resolving inventory and product discrepancies
• Expediting critical needs in support of customer requirements

About You

A High school graduate with proven customer service and interaction skills, with direct customer contact with the ability to deal tactfully, confidently, and ethically with both internal and external customers. Demonstrated excellence and commitment to a safe and hazard-free workplace. Fantastic communication skills, a continuous improvement mindset and the willingness to learn and grow. Most importantly you will be passionate about our Incora Values and exceeding customer expectations.

• Courage - Take ownership for issues and problems
• Collaboration - Share knowledge and experience with others
• Commitment – Focus on ensuring internal and external customer expectations is met in a timely way
• Community – We value our world and everyone who shares it

What Incora Can Offer You

• An exciting package that includes great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment, and the opportunity to become part of our Incora story
• Opportunity to participate in incentive programs for all employees
• 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees
• Full-Time Non-Exempt employees receive up to 80 hours of Vacation per year, increasing with length of service, plus Sick Time
• Family-friendly policies such as 2 weeks paid parental leave
• Discount portal available to Incora employees
• Employer-paid Group Life Insurance at 1x salary, STD, and LTD
• Incora offers a 401K plan with company match

Access to certain Company products, materials, and technical data contained in our facility is restricted under ITAR to “U.S. Persons,” which is defined as U.S. Citizens, lawful permanent residents of the United States, or certain individuals admitted to the U.S. as a refugee or who have been granted asylum; employment is limited to applicants who meet this “U.S. Person” requirement. Applicants receiving a conditional offer of employment will be required to provide evidence of their U.S. person status to comply with ITAR requirements.

We are an Equal Employment Opportunity (EEO) employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

Hanford, CA