Onsite IT Support Technician - Client-Facing Tech

Hemmersbach GmbH & Co. KG; Quebec; On-site; CAD 50,000 - 70,000; Full time

Job summary

A global IT services company in Canada seeks an experienced IT support specialist to provide onsite technical assistance to clients. The role includes diagnosing hardware and software issues, ensuring efficient installations, and maintaining records. Candidates should have at least 18 months of relevant experience, strong troubleshooting skills, and the ability to build relationships. The company offers a buddy program, health insurance, and opportunities for internal development.

Benefits

Buddy program

Health/Medical insurance

Internal career development program

International job opportunities

Qualifications

• 18 months of IT experience or equivalent.
• Experience in OS, apps, hardware installation and troubleshooting.
• Ability to communicate effectively with clients and team members.

Responsibilities

• Provide technical support onsite to clients.
• Diagnose and resolve hardware and software issues.
• Maintain records of repairs and inventory.

Skills

IT experience

Ability to build relationships

Troubleshooting skills

Technical support communication

Job description

A global IT services company in Canada seeks an experienced IT support specialist to provide onsite technical assistance to clients. The role includes diagnosing hardware and software issues, ensuring efficient installations, and maintaining records. Candidates should have at least 18 months of relevant experience, strong troubleshooting skills, and the ability to build relationships. The company offers a buddy program, health insurance, and opportunities for internal development.