Onsite IT Support Technician - Client-Facing Tech

Hemmersbach GmbH & Co. KG; Canada; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading IT services provider in Canada is looking for a Technical Support Specialist with at least 18 months of IT experience. The role involves providing onsite technical support, troubleshooting hardware and software issues, and maintaining equipment. The ideal candidate has strong communication skills and the ability to build relationships while working with clients. This position offers various perks such as health insurance and career development opportunities.

Benefits

Buddy program

Health/Medical insurance

Internal career development program

International job opportunities

Qualifications

• Minimum 18 months of IT experience or equivalent.
• Experience with OS, apps, and hardware installation.
• Ability to provide onsite technical support.

Responsibilities

• Diagnose and resolve hardware and software issues.
• Install, configure, and maintain IT systems.
• Participate in project rollouts and deployments.

Skills

Relationship building

Problem-solving

Technical support

Communication

Tools

Operating systems

Software applications

Hardware components

Job description

A leading IT services provider in Canada is looking for a Technical Support Specialist with at least 18 months of IT experience. The role involves providing onsite technical support, troubleshooting hardware and software issues, and maintaining equipment. The ideal candidate has strong communication skills and the ability to build relationships while working with clients. This position offers various perks such as health insurance and career development opportunities.