Onsite IT Support Engineer – VIP & Asset Mgmt

Excis Compliance ltd; Montreal; On-site; CAD 60,000 - 80,000; Full time

Job summary

A global IT support leader in Montreal is seeking a proactive Desktop Support Technician. You will provide onsite and remote support for Windows and Apple devices, manage assets, and ensure timely resolution of service requests. The ideal candidate has 4-5 years of experience in IT support, excellent communication skills, and the ability to lift 50 lbs. This role offers competitive compensation in a supportive family-oriented environment.

Benefits

Competitive compensation

Supportive work environment

Professional growth opportunities

Qualifications

• 4-5 years of IT support experience with Windows 10 and macOS.
• Experience supporting printers and AV systems.
• Ability to lift 50 lbs and possess a valid driver’s license.

Responsibilities

• Provide onsite and remote support for Windows and Apple devices.
• Manage hardware refreshes and maintain asset management.
• Coordinate equipment shipments and ensure timely resolution of service requests.

Skills

Excellent customer service

Communication skills

Documentation skills

Multitasking

Networking basics

Tools

Windows Operating Systems

Microsoft Office

ConnectWise

PowerShell

Job description

A global IT support leader in Montreal is seeking a proactive Desktop Support Technician. You will provide onsite and remote support for Windows and Apple devices, manage assets, and ensure timely resolution of service requests. The ideal candidate has 4-5 years of experience in IT support, excellent communication skills, and the ability to lift 50 lbs. This role offers competitive compensation in a supportive family-oriented environment.