Onsite IT Support Engineer — Hybrid & Growth Opportunities

Endava; Toronto; Hybrid; CAD 100,000 - 125,000; Full time

Job summary

A leading technology company in Toronto is looking for an IT Support professional to help maintain IT infrastructure and provide desktop support for employees. Responsibilities include troubleshooting Windows and MacOS systems, managing hardware assets, and responding to critical issues. Ideal candidates should possess strong customer service skills and have relevant technical knowledge. This position offers a competitive salary and hybrid work options.

Benefits

Competitive salary package

Career coaching and global opportunities

Hybrid work and flexible hours

Access to wellbeing apps

Qualifications

• Experience in installation, operation, and troubleshooting of Windows and MacOS.
• Excellent customer service and interpersonal skills.
• Experience maintaining Access Control and CCTV systems.

Responsibilities

• Provide onsite and remote desktop support.
• Help maintain IT infrastructure.
• Respond to high priority issues for business continuity.

Skills

Windows 10 / 11 knowledge

MacOS support

Active Directory knowledge

Networking concepts

Microsoft Office 365 administration

Customer service skills

English communication

PowerShell scripting

Tools

SCCM

Intune

ITSM tools

Job description

A leading technology company in Toronto is looking for an IT Support professional to help maintain IT infrastructure and provide desktop support for employees. Responsibilities include troubleshooting Windows and MacOS systems, managing hardware assets, and responding to critical issues. Ideal candidates should possess strong customer service skills and have relevant technical knowledge. This position offers a competitive salary and hybrid work options.