Onsite Desktop & Network Support Coordinator (12-Month Role)

S&C Electric; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading power solutions company in Toronto, Ontario, seeks a Desktop and Network Support Coordinator. This role involves providing technical support, maintaining documentation, and ensuring effective use of technology. Candidates should have an Associate Degree in a relevant field and experience with various operating systems and Microsoft products. The position offers competitive compensation, opportunities for professional growth, and a collaborative work environment. Join a dynamic team dedicated to transforming energy solutions.

Benefits

Three weeks of paid vacation

Employer-paid health and wellness benefits

Access to continuous learning

Summer hours program

Qualifications

• Associate Degree in a Computer Science or Information Technology related field.
• Certification in current Microsoft client technologies is highly desirable.
• Experience supporting Windows/Linux/MacOS and Microsoft 365 products.

Responsibilities

• Act as the initial point of contact for all computer and software-related concerns.
• Create and maintain documentation for troubleshooting.
• Respond to, prioritize, and provide detailed reports for technical support requests.

Skills

Customer service orientation

Problem-solving skills

Technical documentation interpretation

Remote troubleshooting

Attention to detail

Education

Associate Degree in Computer Science or Information Technology

Tools

Microsoft client technologies

Windows/Linux/MacOS

Cisco networking

Job description

A leading power solutions company in Toronto, Ontario, seeks a Desktop and Network Support Coordinator. This role involves providing technical support, maintaining documentation, and ensuring effective use of technology. Candidates should have an Associate Degree in a relevant field and experience with various operating systems and Microsoft products. The position offers competitive compensation, opportunities for professional growth, and a collaborative work environment. Join a dynamic team dedicated to transforming energy solutions.