Onsite Customer Service Pro - Mon-Fri 8-4, Benefits

GFL Environmental; Northwestern Ontario; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading environmental services provider in Northwestern Ontario is seeking an experienced Customer Service Representative to join their team. The role involves handling customer inquiries and providing exceptional service through various channels such as phone and email. Ideal candidates have 1-2 years of call center experience and strong communication skills. This is a demanding full-time position with employer-paid benefits and a commitment to excellent customer care.

Benefits

100% Employer-paid benefits program

Group Retirement Savings Plan with Company Matching

Stock Options

Profit Sharing

Paid Vacation

Permanent Full-time Role

Qualifications

• 1-2 years of customer service call center experience.
• Excellent communication skills.
• Ability to work in a fast-paced environment and meet deadlines.

Responsibilities

• Assist in handling incoming customer calls and questions.
• Provide excellent customer service and professionalism to all customers.
• Monitor and document customer complaints and report issues.
• Download, distribute, and answer customer inquiries via email.

Skills

Typing

Data Entry

Customer Service

Basic Math

Computer Skills

Windows

Banking

Upselling

Pricing

Sanitation

Cash Handling

Stocking

Tools

Microsoft Outlook

Microsoft Word

Excel

Job description

A leading environmental services provider in Northwestern Ontario is seeking an experienced Customer Service Representative to join their team. The role involves handling customer inquiries and providing exceptional service through various channels such as phone and email. Ideal candidates have 1-2 years of call center experience and strong communication skills. This is a demanding full-time position with employer-paid benefits and a commitment to excellent customer care.