Onsite Branch Operations Leader — Service & Growth

Grainger Businesses; Winnipeg; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading industrial distributor in Winnipeg is seeking a passionate Branch Operations Manager to oversee service-related and operational objectives. The ideal candidate will lead the branch team, ensuring exceptional customer service and operational excellence, while fostering a collaborative and engaged work environment. This role requires strong leadership skills, project management capability, and a dedication to continuous improvement. Competitive benefits and a focus on employee engagement are offered.

Benefits

Medical, dental, vision coverage

Paid time off and company holidays

Life insurance coverage

Employee Family Assistance Program

Retirement Savings Plan

Qualifications

• 2+ years people leadership, customer service and retail experience.
• Ability to implement initiatives and manage projects.
• Excellent verbal and written communication skills.

Responsibilities

• Accountable for all service related and operational objectives.
• Lead the branch team to become the customer's first choice.
• Monitors and manages controllable expenses.

Skills

People leadership

Customer service

Project management

Communication skills

Time management

Education

2+ years of leadership experience

Job description

A leading industrial distributor in Winnipeg is seeking a passionate Branch Operations Manager to oversee service-related and operational objectives. The ideal candidate will lead the branch team, ensuring exceptional customer service and operational excellence, while fostering a collaborative and engaged work environment. This role requires strong leadership skills, project management capability, and a dedication to continuous improvement. Competitive benefits and a focus on employee engagement are offered.