Online Grocery Shopper - Hillside (CAN) OMNI Customer Fulfillment Associate

Walmar; Victoria; On-site; CAD 21,000 - 30,000; Full time

Job summary

Walmart Canada is seeking an OMNI Customer Fulfillment Associate in Victoria to pick, pack, and prep online orders with a strong emphasis on accuracy and quality. You will handle orders from varied temperature zones, ensuring correct product codes and on‑time delivery while adhering to safety and food hygiene standards.

Ideal candidates collaborate well with teams, provide friendly customer service, and adapt to shifts including evenings, weekends, and holidays.

Qualifications

• Experience in a fast-paced retail or e-com fulfillment environment is a plus.
• Strong focus on accuracy and quality.
• Ability to follow safety and hygiene standards.

Responsibilities

• Pick, pack, and prepare customer orders with care for on‑time delivery.
• Select fresh, high‑quality products and remove damaged items.
• Label and document orders accurately (pick slips, shipping labels).
• Pack totes efficiently while preserving product quality and safety.
• Support customers and team operations with positive interactions.
• Follow safety, food hygiene, and quality standards; keep area clean and safe.
• Be flexible with shifts including evenings, weekends, and holidays.

Skills

Customer service

Attention to detail

Accuracy

Safety awareness

Flexible shifts

Job description

Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and dispense online orders with a strong focus on accuracy, quality, and customer satisfaction, while following safety and food hygiene standards. By helping deliver a seamless online shopping experience, you play an important role in building customer trust and loyalty. This position is well suited for individuals seeking an engaging role in customer service or retail.What you'll do...WHAT YOU'LL DOPick, Pack, and Prepare Customer OrdersPicks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities, and product codes.Ensure Product Quality and Order AccuracySelects fresh, high-quality products and removes damaged or unsuitable items. Completes all required documentation and labels accurately, including pick slips and shipping labels.Maintain Efficient and Organized PackingPacks totes efficiently to make the best use of space while maintaining product quality and safety standards.Support Customers and Team OperationsBalances fulfillment tasks with positive customer interaction, providing assistance and helping resolve issues when needed.Follow Safety, Food Hygiene, and Quality StandardsMaintains a clean and safe work area by following food hygiene and safety procedures, cleaning spills promptly, and ensuring totes are clean before use. Operates equipment safely and completes required safety checks. Demonstrates flexibility and contributes ideas to improve processes, productivity, and customer satisfaction.Flexibility (Availability/Work Schedule) • Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.POTENTIAL CHALLENGES IN THIS ROLEHigh Task Volume in a Fast-Paced Environment • Manages overnight hours effectively and planning accordingly to stay energized and focused. • Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift. • Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.Physical Demands • Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs. • Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.WHY YOU'LL ENJOY WORKING HEREEnergetic, Fast-Paced EnvironmentThrive in a dynamic setting where every day brings something new.Appreciation for Your EffortsYour contributions are recognized and valued.Career Growth OpportunitiesBuild your skills and advance your career with us.Meaningful ImpactTake pride in helping customers save money and live better.The minimum rate of pay for this position starts from $18.40.Le taux horaire minimum pour ce poste débute à 18.40.ㅤMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Age – 16 or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Walmart will accommodate the disability-related needs of applicants and associates as required by law.Primary Location…1644 HILLSIDE AVE, VICTORIA, BC V8T 2C5, Canada report to apply for this job.Find JobsㅤImportant Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice .