Online Casino Equipment Support (Part Time)

Evolution Gaming Limited; Burnaby; On-site; CAD 45,000 - 60,000; Full time

Job summary

A gaming company in Burnaby seeks an Equipment Support to maintain and repair game equipment, manage inventory, and ensure a collaborative work environment. The ideal candidate will handle various tasks like cleaning, inspecting, and fixing equipment while using technologies like Jira and Luxriot. Strong attention to detail, adaptability, and teamwork are essential, along with proficient English skills. Full training will be provided to support the successful execution of these responsibilities.

Qualifications

• Ability to monitor equipment performance and conduct preventive maintenance.
• Capable of using tools like drills, pliers, and screwdrivers to fix equipment.
• Fluent in English, both written and spoken.

Responsibilities

• Ensure game equipment is maintained and in optimal working condition.
• Organize and update inventory documentation as required.
• Support studio expansion by preparing equipment for new openings.

Skills

Adaptability

Teamwork

Attention to detail

Effective task management

Quick reaction

Strong sense of responsibility

Excellent cooperation skills

Tools

Jira

Luxriot

Backoffice

Slack

Job description

Are you ready to step into a dynamic role where adaptability, teamwork, and attention to detail are key? We are looking for someone who can handle a variety of tasks that are important for maintaining game continuity and high game integrity in our studio operations. If you are ready to be part of a collaborative team in a fast-paced setting, become our Equipment Support! Full training will be provided.

Equipment Maintenance and Repair

• Ensure equipment are in working condition by cleaning and inspecting game equipment (e.g. scanner frames, dice, domes, roulettes, money wheels, Powerballs, diamond machines etc.)
• Monitor equipment performance (cards, dice, shoes etc.)
• Fix broken equipment using tools such as drills, pliers, screwdrivers, and soldering iron.
• Leveling and rotating roulette wheels to ensure proper game integrity and performance.

• Terminate and replace roulette balls.
• Ensure longevity of equipment through preventive maintenance processes.
• Ensure equipment are available for use 24/7.

Inventory Management

• Ensure inventory room is organized and well-maintained by keeping good processes and up to date with inventory count.

• Maintain good documentation and proper processes for card inspectors to ensure life cycle of cards is respected.

• Using Dymo to create barcodes to ensure proper labelling of our equipment.
• Verify and inspect equipment received for our inventory.

Use of Technology and Software

• Luxriot - Security camera software to monitor proper use of equipment in studio
• Jira – Project and task management software
• Backoffice – Tracks sensitive equipment in Evolution.

• Slack – Professional communications and collaboration hub

Special Projects and Assignments

• Support our studio expansion plans by preparing equipment for new table openings.
• Step in to help with card inspection occasionally (training provided)

Collaboration across departments

• MCR
• Team Managers
• Academy
• Card Inspectors
• Facilities

• Flexibility with shifts
• Proficient in English
• Effective task management
• Strong sense of responsibility
• Team player
• Excellent cooperation skills
• Quick reaction and attention to detail