ONGOING CARE SUPERVISOR

Metis Child, Family and Co; Winnipeg; On-site; CAD 60,000 - 80,000; Full time

Job summary

A community-focused child welfare agency in Manitoba is seeking an Ongoing Care Supervisor to lead a team handling child protection case management. This full-time role requires a BSW or equivalent experience. The ideal candidate should possess strong skills in assessment, crisis intervention, and have extensive experience in child welfare. Benefits include a competitive salary and an opportunity to make a meaningful impact in the community.

Benefits

Competitive salary

Excellent benefits package

Training opportunities

Qualifications

• Five years of direct child welfare experience or seven years with a post-secondary degree.
• Experience working with youth and young adults.
• Experience in abuse investigation and high-risk assessments.

Responsibilities

• Provide supervision and consultation to a team of social workers.
• Assist with child protection investigations and court work.
• Manage and oversee service delivery of the department.

Skills

Excellent assessment skills

Crisis intervention skills

Counseling skills

Organizational skills

Teamwork skills

Education

BSW or post-secondary degree in social services

Job description

Overview

Métis Child, Family & Community Services (MCFCS) Agency is a mandated child and family services agency with the responsibility to administer and manage culturally appropriate community-based child protection and support services for Métis and Inuit people in Manitoba. We have launched and expanded on some very important initiatives that have benefited those who need assistance to be able to move forward in their lives in a better, healthier way. Come join our progressive agency to work alongside families.

Ongoing Care Supervisor

Full-Time – 3 Month Term Position

Competition #: MCFCS-OCS-2025.005

Hours of Work: 7.25 hours per day

Classification: SP5 $39.36 to $54.78 per hour

Location: Winnipeg, MB

As a member of the Ongoing Care Department, the Supervisor will provide leadership and supervision to a team of workers with respect to program/case management and planning. The Supervisor is responsible for the unit staff, maintaining and improving existing service delivery, managing unit workload distribution, and implementing all administrative, service and personnel policy and procedures within the unit such as child protection and assessment, casework, legal preparation, working with caregivers and collaterals and completing administrative and reporting requirements. It is the responsibility of every position to provide, where requested, culturally relevant service or assist with access to such service.

Responsibilities

• Provide supervision and consultation to a team of social workers with respect to program/case management and planning.
• Provide leadership to the service unit on the resolution of identified service and administrative issues affecting the unit.
• Assist unit team members with assessing risk, individual and family functioning and service needs, crisis intervention, service planning and short and long-term intervention.
• Oversee the completion of child protection investigations and court work required by unit team.
• Provide advice concerning the apprehensions of children at risk and coordinate the placement in appropriate and/or available settings.
• Oversee and manages service delivery of department.

Education and Experience

• BSW plus five years of direct child welfare experience or post-secondary degree in social services plus seven years of direct child welfare experience
• Three years’ experience working with youth and/or young adults
• Experience developing strategic plans, operational plans and proposals
• Experience in crisis intervention, abuse investigation and assessment of high-risk situations

Knowledge, Skills and Abilities

• Demonstrated understanding of Metis and Inuit culture and communities.
• Understanding of Child Welfare Act, standards, regulations and CFSIS.
• Excellent assessment, interviewing and counselling skills.
• Good organizational, time management and prioritizing skills.
• Demonstrated ability to interact with people in a sensitive, tactful, diplomatic and professional manner at all times and to work cooperatively within a team environment.
• Ability to work effectively in a high-volume and time-sensitive environment.
• Ability to work in an ethical manner and ensure integrity while maintaining confidentiality.

Before commencing employment, the successful applicant will need to provide a satisfactory Criminal Record Check with Vulnerable Sector Search, Child Abuse Registry Check and Prior Contact Check upon hire at their own expense. A valid Manitoba driver’s license and the use of a personal vehicle are requisites, as travel within and outside the city is required. Registration with the Manitoba College of Social Workers is an asset.

MCFCS offers a supportive and progressive work environment, competitive salaries, an excellent benefits package and training opportunities.

We thank all who apply; however, only those selected for an interview will be contacted.

Preference will be given to qualified Indigenous applicants. All are encouraged to self-declare in the cover letter.

Deadline for Applications: 12:00 pm Friday, November 28, 2025