On-Site Seasonal Customer Support (SAP/Orders)

Nutrien; Regina; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading agricultural solutions provider located in Canada is seeking a motivated individual for product order processing. This role involves managing customer inquiries, utilizing SAP to process orders, and maintaining strong relationships with stakeholders. Candidates should possess a high school diploma, be proficient in Microsoft Office, and demonstrate strong decision-making and communication skills. An interest in agriculture or logistics is a plus.

Qualifications

• High School diploma or equivalent certificate is required.
• An engaged safety-first mindset.
• Skilled in making decisions that serve the best interests of the customer and the business.
• Ability to sit for extended periods of time completing data entry.
• Adept at meeting deadlines in a fast-paced work environment.

Responsibilities

• Process a large volume of product orders through SAP system.
• Act as a liaison between suppliers, distribution centers, and retail locations.
• Provide accurate information regarding product availability and delivery times.
• Respond to customer inquiries via e-mail and phone.
• Execute the company's culture of care and comply with regulatory standards.

Skills

Customer service skills

Decision-making skills

Attention to detail

Effective communication

Proficiency in Microsoft Office

Ability to manage multiple demands

Basic math skills

Education

High School diploma or equivalent

Tools

SAP software

Microsoft Excel

Microsoft Outlook

Job description

A leading agricultural solutions provider located in Canada is seeking a motivated individual for product order processing. This role involves managing customer inquiries, utilizing SAP to process orders, and maintaining strong relationships with stakeholders. Candidates should possess a high school diploma, be proficient in Microsoft Office, and demonstrate strong decision-making and communication skills. An interest in agriculture or logistics is a plus.