On-Site IT Support Specialist

Government of Canada; Vancouver; On-site; CAD 50,000 - 70,000; Full time

Job summary

A governmental organization in Metro Vancouver is seeking IT support personnel responsible for user assistance, computer network access, and reporting system performance. Candidates should have relevant IT qualifications and experience, alongside strong communication skills and the ability to manage time effectively in a high-pressure environment. This role mandates on-site work, with benefits including health coverage.

Benefits

Health benefits

Paramedical services coverage

Qualifications

• 1 year to less than 2 years of experience required.
• Ability to work under pressure and meet tight deadlines.
• Experience with various software and operating systems.

Responsibilities

• Provide access to computer networks and assist users.
• Report on performance of systems and troubleshoot issues.
• Provide training and customer service support.

Skills

Client focus

Excellent oral communication

Excellent written communication

Time management

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Tools

MS Office

MS Windows

TCP/IP

Wireless networks

Job description

A governmental organization in Metro Vancouver is seeking IT support personnel responsible for user assistance, computer network access, and reporting system performance. Candidates should have relevant IT qualifications and experience, alongside strong communication skills and the ability to manage time effectively in a high-pressure environment. This role mandates on-site work, with benefits including health coverage.