On-Site IT Analyst: End-User Devices & Deployments

JDI IT; Halifax; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading Canadian IT solutions provider is seeking a Technical Analyst in Halifax to deliver exceptional customer service and technical support. The role requires extensive experience with various technologies, strong communication skills, and the ability to work both independently and as part of a team. Applicants must meet security and compliance requirements. This position offers a full-time on-site opportunity and encourages candidates to apply even if they do not meet all criteria.

Benefits

Professional growth opportunities

Qualifications

• 2+ years of experience in a customer-facing technical position.
• Experience deploying and setting up computing devices.
• Basic networking skills in wireless and endpoint switching.

Responsibilities

• Provide day-to-day support to end users for computing devices.
• Resolve technical issues not handled by the Service Desk.
• Deploy IT solutions for end user devices and technologies.

Skills

Customer service mindset

Attention to detail

Technical proficiency

Strong communication skills

Education

Post-secondary education in a related technical field

Tools

Windows 10

Microsoft 365

Microsoft SCCM

Active Directory

Basic networking skills

Job description

A leading Canadian IT solutions provider is seeking a Technical Analyst in Halifax to deliver exceptional customer service and technical support. The role requires extensive experience with various technologies, strong communication skills, and the ability to work both independently and as part of a team. Applicants must meet security and compliance requirements. This position offers a full-time on-site opportunity and encourages candidates to apply even if they do not meet all criteria.