On-Site Dispatch Coordinator | Logistics & Customer Service

Clutch Canada; Halifax; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading online car retailer is seeking a Dispatch Coordinator to join their Fulfillment team in Halifax. This role requires strong organizational skills and the ability to coordinate vehicle pickups while effectively communicating with customers. The ideal candidate will have 1-3 years of experience in logistics or operations coordination and be comfortable working on-site. The position offers competitive compensation and a supportive work environment focused on inclusion.

Benefits

Competitive compensation

Health & dental benefits

Autonomy & ownership

Qualifications

• 1-3 years of experience in logistics or operations coordination.
• Excellent communication skills and phone presence.
• Incredible organization with strong attention to detail.
• Ability to multitask in a fast-paced environment.
• Familiarity with routing or scheduling software.

Responsibilities

• Coordinate daily vehicle pickup scheduling with the Field Operations team.
• Serve as the point of contact for dispatching logistics.
• Communicate with customers to confirm logistics and reschedule if necessary.
• Act as liaison between advisors and field operations.
• Monitor and resolve issues with appointments.

Skills

Logistics coordination

Communication skills

Organizational skills

Problem-solving

Tools

HubSpot

Slack

Google Sheets

Job description

A leading online car retailer is seeking a Dispatch Coordinator to join their Fulfillment team in Halifax. This role requires strong organizational skills and the ability to coordinate vehicle pickups while effectively communicating with customers. The ideal candidate will have 1-3 years of experience in logistics or operations coordination and be comfortable working on-site. The position offers competitive compensation and a supportive work environment focused on inclusion.