Omnichannel Customer Experience Leader

Michaels Stores; Lethbridge; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading arts and crafts retailer in Lethbridge is looking for a Store Manager to deliver an excellent customer experience by overseeing front-end operations. The manager will lead the execution of in-store events, manage inventory processes, and train team members to ensure compliance with company standards. Candidates should have retail management experience. This role offers robust benefits for full-time and part-time staff, including health insurance and employee discounts.

Benefits

Health insurance

Paid time off

Tuition assistance

Generous employee discounts

Qualifications

• Experience in retail management preferred.

Responsibilities

• Assist Store Manager in leading and managing store operations.
• Ensure compliance with company policies and standards.
• Plan and lead class and in-store events.
• Manage inventory processes.
• Train and coach the customer experience team.
• Serve as Manager on Duty.

Skills

Retail management experience

Job description

A leading arts and crafts retailer in Lethbridge is looking for a Store Manager to deliver an excellent customer experience by overseeing front-end operations. The manager will lead the execution of in-store events, manage inventory processes, and train team members to ensure compliance with company standards. Candidates should have retail management experience. This role offers robust benefits for full-time and part-time staff, including health insurance and employee discounts.