OMNI Customer Fulfillment Associate (LC)

Walmart; Sydney; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading grocery retailer in Cape Breton Regional Municipality seeks an associate to pick and pack online grocery delivery orders. The role involves ensuring high quality and strict safety standards while managing orders efficiently. Applicants must be over 18 and meet training requirements to handle alcohol products. Competitive pay starts at $16.65 based on experience.

Qualifications

• Must be 18 years or older to apply.

Responsibilities

• Picks and assembles online grocery delivery orders with care.
• Packs orders with attention to product quality.
• Ensures strict safety and hygiene standards are maintained.
• Operates material handling equipment safely.

Job description

Position Summary

To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction. This associate is over the age of 18 and has successfully completed required training to handle alcohol products.

Job Responsibilities

• Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
• Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
• Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
• Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
• Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
• Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
• Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre‑inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
• Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing/adjusting to work assignments based on customer requests and meeting daily delivery schedules.

The minimum rate of pay for this position starts from $16.65. Rate of pay will be determined based on relevant experience.

Minimum Qualifications

• Age – 18 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Other Information

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

Primary Location: 65 Keltic Dr, Sydney, NS B1S 1P4, Canada

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