OMNI Customer Fulfillment Associate (FULL-TIME)

Walmart; Hamilton; On-site; CAD 21,000 - 29,000; Full time

Job summary

Walmart Canada is seeking an OMNI Customer Fulfillment Associate to pick, pack, and dispense online orders with a focus on accuracy, quality, and customer satisfaction. This role helps deliver a seamless online shopping experience and supports store operations, aiming to build customer trust and loyalty.

Responsibilities involve following safety and food hygiene standards, handling documentation, and maintaining a clean, efficient packing area while remaining flexible to shift needs.

Responsibilities

• Picks and assembles customer orders from different temperature areas with care and accuracy to support on‑time delivery.
• Packs orders carefully by confirming product selection, quantities, and product codes.
• Selects fresh, high‑quality products and removes damaged or unsuitable items.
• Completes all required documentation and labels accurately, including pick slips and shipping labels.
• Packs totes efficiently to make the best use of space while maintaining product quality and safety standards.
• Balances fulfillment tasks with positive customer interaction, providing assistance and helping resolve issues when needed.
• Maintains a clean and safe work area by following food hygiene and safety procedures, cleaning spills promptly, and ensuring totes are clean before use. Operates equipment safely and completes required safety checks.
• Demonstrates flexibility and contributes ideas to improve processes, productivity, and customer satisfaction.

Job description

Position Summary...

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and dispense online orders with a strong focus on accuracy, quality, and customer satisfaction, while following safety and food hygiene standards. By helping deliver a seamless online shopping experience, you play an important role in building customer trust and loyalty. This position is well suited for individuals seeking an engaging role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Pick, Pack, and Prepare Customer Orders
Picks and assembles customer orders from different temperature areas with care and accuracy to support on‑time delivery. Packs orders carefully by confirming product selection, quantities, and product codes.

Ensure Product Quality and Order Accuracy
Selects fresh, high‑quality products and removes damaged or unsuitable items. Completes all required documentation and labels accurately, including pick slips and shipping labels.

Maintain Efficient and Organized Packing
Packs totes efficiently to make the best use of space while maintaining product quality and safety standards.

Support Customers and Team Operations
Balances fulfillment tasks with positive customer interaction, providing assistance and helping resolve issues when needed.

Follow Safety, Food Hygiene, and Quality Standards
Maintains a clean and safe work area by following food hygiene and safety procedures, cleaning spills promptly, and ensuring totes are clean before use. Operates equipment safely and completes required safety checks. Demonstrates flexibility and contributes ideas to improve processes, productivity, and customer satisfaction.

Flexibility (Availability/Work Schedule)

• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high‑quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.10.

Le taux horaire minimum pour ce poste débute à 18.10.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

90 DUNDAS ST E, WATERDOWN, ON L9H 0C2, Canada

Are you currently a Walmart associate?

R-2664834