Omni Customer Fulfillment associate

Walmart; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading retail company in Toronto is seeking an OMNI Customer Fulfillment Associate to ensure high-quality online order processing. The position involves picking, packing, and dispensing orders while maintaining safety and hygiene standards. Applicants must be at least 16 years old. Compensation starts at $17.75 per hour, with rates based on experience.

Qualifications

• Age – 16 or older

Responsibilities

• Efficiently picks and assembles orders from various temperature areas.
• Packs orders with attention to detail.
• Ensures products picked are of the highest quality.
• Documents and labels all orders correctly.
• Optimizes tote fill by packing orders space efficiently.
• Balances fulfillment responsibilities with customer interaction.
• Ensures strict adherence to safety and food hygiene standards.
• Participates in continuous improvement initiatives.

Job description

Position Summary

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

What You'll Do

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; operates material handling equipment in a safe and responsible manner and ensuring that all safety pre‑inspection checks are completed before use; exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.

The minimum rate of pay for this position starts from $17.75. Rate of pay will be determined based on relevant experience.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

2245 Islington Ave, Toronto, ON M9W 3W6, Canada

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