Omni Customer Fulfillment associate

Walmart Canada Corp; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading retail corporation in Toronto is seeking an OMNI Customer Fulfillment Associate. In this role, you will pick and pack online orders, ensuring adherence to safety and quality standards while providing excellent customer service. The position offers a starting pay of $17.75, with rates based on experience.

Qualifications

• Ability to efficiently pick and assemble orders from various temperature areas.
• Attention to detail in packing orders and ensuring product quality.
• Strong customer service skills and ability to resolve issues.

Responsibilities

• Pick and pack orders while adhering to quality standards.
• Document and label orders accurately.
• Maintain hygiene and safety standards in the work area.

Job description

Position Summary...

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high‑quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

What you’ll do...

• Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
• Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
• Ensures that products picked are of the highest quality (i.e., no damaged products, freshest product selection, etc.).
• Correctly documents and labels all orders through interpretation and understanding of documentation, including pick slips, packaging details, shipping labels, etc.
• Optimizes tote fill by packing orders in a space‑efficient manner while still ensuring product quality standards are maintained.
• Balances fulfillment responsibilities with customer interaction and offering service, including supporting issues to resolution.
• Ensures strict adherence to safety and food hygiene standards, including maintaining a clean and hygienic work area, immediate cleanup of all spills and debris, ensuring all totes are clean and void of debris before packing; operates material‐handling equipment safely and responsibly; and completes all safety pre‑inspection checks before use. Exhibits behaviors that support the organization’s mission and core values.
• Participates in continuous improvement initiatives by suggesting changes to operational procedures, productivity standards, efficiencies, customer satisfaction, safety, working conditions and quality standards; demonstrates flexibility in completing/adjusting to work assignments based on customer requests and meeting daily delivery schedules.

The minimum rate of pay for this position starts from $17.75. Rate of pay will be determined based on relevant experience.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

Primary Location…

2245 Islington Ave, Toronto, ON M9W 3W6, Canada