OMNI Customer Fulfillment Associate

Walmart; New Glasgow; On-site; CAD 1,921,000 - 2,736,000; Full time

Job summary

Walmart Canada is seeking an OMNI Customer Fulfillment Associate to pick, pack, and dispense online orders with accuracy and safety compliance. You will ensure timely delivery and maintain high quality in a fast-paced retail environment.

The role involves coordinating with teams, labeling and documenting orders, and continuously improving packing procedures while upholding food hygiene standards. Minimum age is 16; wage starts at 16.90 CAD per hour, with a standard Canadian work setup.

Qualifications

• Age – 16 or older.

Responsibilities

• Picks and assembles online orders across temperature zones with care.
• Packs orders with attention to detail: exact quantities, product codes.
• Ensures products are high quality and undamaged.
• Documents and labels orders correctly using pick slips and shipping labels.
• Optimizes tote fill for space efficiency while maintaining quality.
• Balances fulfillment with customer interactions and service resolutions.
• Adheres to safety and food hygiene standards and maintains a clean workspace.
• Participates in continuous improvement initiatives and adapts to daily schedules.

Job description

Position Summary…

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

What you’ll do…

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.

The minimum rate of pay for this position starts from $16.90.

Le taux horaire minimum pour ce poste débute à 16.90.

Minimum Qualifications…

Age – 16 or older

Preferred Qualifications…

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

713 Westville Rd, New Glasgow, NS B2H 2J6, Canada

Important Note:

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