OMNI Customer Fulfillment Associate

Walmart Canada Corp; Brampton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail company in Brampton is seeking an OMNI Customer Fulfillment Associate to efficiently pick, pack, and dispense online orders while ensuring high-quality standards and adhering to safety protocols. This role balances customer interaction and operational responsibilities, making it a great fit for those looking to grow in retail and customer service. Join us to contribute to customer satisfaction and loyalty in a dynamic environment.

Responsibilities

• Pick and assemble orders efficiently from various temperature areas.
• Pack orders with attention to detail, ensuring quality standards.
• Ensure products picked are of the highest quality, avoiding damaged selections.
• Document and label all orders correctly through pick slips and shipping labels.
• Optimize packing for space efficiency while maintaining quality standards.
• Balance fulfillment responsibilities with customer support and issue resolution.
• Adhere to safety and food hygiene standards and maintain a clean work area.
• Participate in continuous improvement initiatives and show flexibility in assignments.

Job description

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs, and dispenses online orders, ensuring high-quality standards and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

What you'll do...

1. Efficiently pick and assemble orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Pack orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensure that products picked are of the highest quality, i.e., no damaged products, freshest product selection, etc.
4. Correctly document and label all orders through interpretation and understanding of documentation including pick slips, packaging details, shipping labels, etc.
5. Optimize tote fill by packing orders in a space-efficient manner while maintaining product quality standards.
6. Balance fulfillment responsibilities with customer interaction and support, including resolving issues.
7. Adhere to safety and food hygiene standards, maintain a clean work area, and operate material handling equipment safely, completing safety checks before use.
8. Participate in continuous improvement initiatives by suggesting operational, productivity, safety, and quality improvements; demonstrate flexibility in work assignments based on customer requests and delivery schedules.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location: 9455 Mississauga Rd, Brampton, ON L6X 0Z8, Canada

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