office reception clerk

Government of Canada; Campbellton Regional Community; On-site; CAD 40,000 - 60,000; Full time

Job summary

A public sector organization in Canada is seeking a bilingual customer service representative to greet visitors, provide information, and perform clerical duties. Candidates should have a secondary school graduation certificate and computer proficiency in MS Excel and MS Word. The position requires strong communication skills and the ability to work in a fast-paced environment.

Qualifications

• Bilingual communication skills are required.
• Attention to detail in handling tasks is necessary.
• Ability to work under pressure in fast-paced environments.

Responsibilities

• Greet people and direct them to contacts or service areas.
• Provide basic information to clients and the public.
• Perform clerical duties, including filing and sorting mail.
• Schedule and confirm appointments.

Skills

Excellent oral communication

Reliability

Organized

Team player

Ability to multitask

Education

Secondary (high) school graduation certificate

Tools

MS Excel

MS Word

Electronic mail

Spreadsheet

Job description

Overview

Languages: Bilingual

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

Will train

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Record and relay information
• Schedule and confirm appointments
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Perform data entry
• Provide customer service

Experience and specialization

Computer and technology knowledge

• Electronic mail
• Spreadsheet
• MS Excel
• MS Word

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Attention to detail

Personal suitability

• Excellent oral communication
• Organized
• Reliability
• Team player
• Ability to multitask