Office Manager | Care Coordinator Manager

Lifemark; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading healthcare management organization is seeking an Office Manager for its Dufferin clinic in Toronto. The Office Manager is responsible for overseeing day-to-day operations, managing administrative processes, and ensuring high engagement within the team. Ideal candidates will have strong communication and people management skills, as well as relevant experience in a management role within a rehabilitation clinic. A competitive compensation package and growth opportunities are offered.

Benefits

Competitive compensation package

Employee discount at Shoppers Drug Mart

Employee Stock Purchase Plan

Paid wellness and vacation days

Leadership development opportunities

GoodLife Fitness discount

Qualifications

• Experience in a private rehabilitation clinic for 1-3+ years in a management capacity.
• Computer savvy with advanced skills in Microsoft Office (Word, Excel, PowerPoint).
• Experience with accounting and budgeting is a plus.

Responsibilities

• Ensure the reconciliation of revenue and cash receipts accurately and timely.
• Manage and support the Clinic Lead's initiatives.
• Approve payroll, invoices, and expenses for clinic staff.
• Lead the clinic team to promote company culture.

Skills

Communication skills

People management

Attention to detail

Organizational skills

Public speaking

Marketing skills

Education

Undergraduate diploma in a business program

Tools

Microsoft Office

Job description

Job Title: Office Manager

Location: Lifemark Physiotherapy Dufferin & Castlefield

2700 Dufferin Street

Toronto, Ontario

Employment Status: Permanent Full-Time

Schedule: Monday - Friday (start times vary from 8 AM or 11 AM)

Rate Compensation: $23.00 - $24.00 per hour

Are you the glue that holds the team together and makes positive and impactful engagement to the team and clients? If so, look no further! Be our Office Manager at Lifemark Physiotherapy Dufferin & Castlefield, a proud member of the Lifemark Health Group Company, Canada's premier and most comprehensive healthcare management organization; we're dedicated to one belief: when you move better, you feel better. If this philosophy resonates with you, we want to hear from you!

At Lifemark, we walk the talk of our company's Core Values: "We have fun," We strive for simplicity," We trust each other to do the right thing," We go the extra kilometre," and "We belong here."

JOB SUMMARY

Reporting to the Clinic Director, the Office Manager is responsible for ensuring the clinic's day-to-day operations run smoothly within the ‘front and back end' for patients and staff in our Dufferin clinic location. The Office Manager is a Driver for growth to achieve financial objectives, and business performance goals and company initiatives.

Why Lifemark?

Team Collaboration: You'll have the opportunity to work alongside a multi-disciplinary team of clinicians who share your drive and passion.

Competitive Compensation: Enjoy a competitive compensation package with an excellent benefits program for permanent full-time employees.

Retail Perks: Take advantage of a 30% employee discount at Shoppers Drug Mart.

Invest in Your Future: Participate in our Employee Stock Purchase Plan.

Wellness and Vacation: We care about your well-being with paid wellness and vacation days for our full-time permanent employees

Refer-a-Friend: Our Employee Referral Bonus Program offers you a great opportunity to earn extra rewards.

Leadership Development: We provide pathways for leadership opportunities.

Specialty Services: Explore exciting specialty physiotherapy-based services, including pelvic health, vestibular, concussion, and cancer rehab.

Stay Active: Benefit from a GoodLife Fitness discount.

Mentorship and Comfortable Environment: Our work environment is both positive and comforting, with mentorship opportunities for personal and professional growth.

Strong Digital Presence: Join a nationally recognized brand with a powerful digital footprint.

Qualifications

• Preferably an undergraduate diploma in a business program or equivalent.
• Excellent communication and people management skills.
• A high degree of attention to detail, organizational and multi-tasking skills in a busy and fast-paced work environment.
• Experienced working in a private rehabilitation clinic for 1-3+ years in a management capacity is a definite asset.
• Computer savvy and possessing advanced skills in Microsoft Office (Word, Excel, PowerPoint, etc.).
• Experience with accounting and budgeting is preferred.
• Strong competencies in public speaking, marketing and continuing education are a plus.
• Flexible and adaptable to change and able to hit the ground running.

Duties and Responsibilities

• Responsibilities include following standard administrative processes, ensuring the reconciliation of revenue and cash receipts accurately and timely, and providing administrative support to patients and staff.
• Promote shared vision and values, and use those principles to guide the actions of the clinic’s staff.
• Effectively manage and support the Clinic Lead's initiatives, including supporting the people and administrative strategies.
• Strong analytical and problem-solving skills.
• Approve payroll, invoices and expenses for clinic staff.
• Responsible for the billing, AR & cash flow of the clinic.
• Lead the clinic team in a way that promotes company culture and a high employee engagement score.
• Staff management, including hiring, constructive review, and disciplinary action.
• Relationship building, marketing and sales experience with referral sources, employers, and governing bodies.
• Oversees outcomes related to key performance indicators for programs and individuals.
• Track coverage for all funding streams to ensure approval.
• Complete data entry and billing.
• Provide administrative and clinical support when needed.
• Other duties may be assigned.

Inclusion

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self‑identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent lifemark.ca

Visit and Apply today! Visit www.lifemark.ca/careers

#LI-NS1