Office Manager

Drake International; Greely; On-site; CAD 60,000 - 80,000; Full time

Job summary

A healthcare practice in Ontario is seeking an experienced Office Manager to oversee operations and support client coordination. Responsibilities include managing daily office tasks, maintaining records, and providing administrative support to the practitioner. Ideal candidates will have office administration experience in healthcare, strong communication skills, and proficiency in relevant software. Competitive salary and benefits are offered.

Benefits

4+ weeks vacation

Employee parking

Career growth opportunities

Wellness perks

Qualifications

• Minimum 2 years of experience in office administration, ideally in private healthcare or wellness.
• Proficiency with QuickBooks, Jane App or similar scheduling/EMR software, Microsoft Office Suite.
• Exceptional organization, multitasking, and attention to detail.

Responsibilities

• Oversee day-to-day office operations including scheduling, billing, and records management.
• Serve as the first point of contact for clients and manage appointment bookings.
• Provide administrative support including calendar and correspondence management.

Skills

Office administration

Client-centered communication

Multitasking

Attention to detail

Bookkeeping

Tools

QuickBooks

Jane App

Microsoft Office Suite

Job description

We are seeking a highly organized, proactive, and patient-oriented Office Manager to oversee the full spectrum of operations for a busy private healthcare practice. This role is essential in supporting the practitioner’s ability to focus on client care, while you lead all front-office, administrative, logistics, and operational functions.

What We Offer

• Salary: $22–25 / hr. depending on experience
• Schedule: Full-time, Monday–Friday (9:00am–5:00pm)
• Benefits: 4+ weeks vacation and wellness perks
• Employee parking
• Career growth opportunities

Clinic Operations & Administration

• Manage all day-to-day office operations, including scheduling, billing, records, invoicing, and payment processing
• Ensure compliance with PHIPA and other applicable regulatory standards
• Maintain inventory of supplies and products; order and restock as needed
• Coordinate with vendors and service providers (maintenance, cleaning, IT support, deliveries)
• Support bookkeeping and expense tracking, including petty cash reconciliation and monthly reporting
• Organize and maintain both digital and paper-based filing systems

Client Coordination & Front Office Support

• Serve as the first point of contact for clients — in person, by phone, and by email
• Manage appointment bookings, confirmations, cancellations, and rescheduling
• Facilitate new client intake and ensure accurate documentation
• Prepare rooms between appointments and maintain a welcoming, professional environment
• Support product orders, reminders, and general client communications

Executive & Practice Support

• Provide administrative support to the practitioner, including calendar and correspondence management
• Organize continuing education, professional memberships, and renewals
• Draft internal communications, announcements, and newsletters as needed

Marketing & Communications (as capacity allows)

• Update website or social media content related to scheduling, seasonal topics, or promotions
• Coordinate engagement initiatives and track client feedback for process improvement

What We’re Looking For

• Minimum 2 years of experience in office administration, ideally in private healthcare or wellness
• Proficiency with:
  • QuickBooks (bookkeeping / expense management)
  • Jane App or similar scheduling / EMR software
  • Microsoft Office Suite (including strong Excel skills for tracking and reporting)
• Exceptional organization, multitasking, and attention to detail
• Warm, professional communication style with a client‑centred approach
• Self‑directed, reliable, and comfortable working independently in a small practice

If this sounds like a fit for you, we invite you to apply today!

Since 1951, Drake International has been a global leader in flexible and permanent staffing, connecting people with meaningful work at every career stage. We collaborate directly with employers to bring you the best opportunities at no cost, ensuring a people‑first experience where everything works seamlessly. Drake International is an equal opportunity employer and champions accessibility, inclusivity, and diversity in the workplace. We are committed to providing accommodation for applicants with disabilities throughout the recruitment process. If you require accommodation, please contact your local Drake representative.