Office Manager

Ontario Public Service Leadership | Leadership dans la fonction publique de l’Ontario; Brampton; On-site; CAD 70,000 - 90,000; Full time

Job summary

A government agency is seeking an Office Manager for two correctional institutions in Brampton, Canada. This leadership role focuses on empowering teams, overseeing financial operations, and ensuring seamless administrative functions. You will manage payroll, purchasing, and key operational services, driving performance through collaboration and continuous improvement. Candidates should have strong leadership, analytical skills, and proficiency with Microsoft Teams and Office 365. This position offers the opportunity to impact public service positively in a dynamic environment.

Benefits

Comprehensive benefits

Robust pension program

Qualifications

• Demonstrated ability to empower and coach staff across multiple locations.
• Experience in financial management, including budgeting and forecasting.
• High level of computer literacy and proficiency with digital workflows.

Responsibilities

• Lead two correctional institutions' administrative and operational functions.
• Oversight of financial operations, payroll, and administrative workflows.
• Manage purchasing and inventory across both institutions.

Skills

Hands-on leadership

Collaboration

Analytical skills

Conflict resolution

Tools

Microsoft Teams

Office 365

Job description

Step into a dynamic leadership role where your impact will be felt every day across two essential correctional institutions. As the Office Manager for the Ontario Correctional Institute and the Vanier Centre for Women, you will lead the administrative and operational functions that keep both facilities running seamlessly. This hands‑on, people‑focused role gives you the opportunity to coach and empower teams, guide complex financial and HR processes, and foster a collaborative, inclusive, and high‑performing work environment.

This position offers an exceptional opportunity for a leader who thrives in a fast‑paced, service‑driven setting and is motivated by meaningful public service. You will oversee financial operations, payroll, digital systems, purchasing, and administrative workflows, ensuring consistent operational excellence across both locations. If you are energized by multi‑site leadership, continuous improvement, and serving as a trusted advisor to senior management, this role provides a rewarding challenge with significant scope and impact.

The Ontario Correctional Institute is a specialized, treatment‑focused facility recognized for its innovative, evidence‑based programs supporting rehabilitation and positive change. It offers a collaborative, multidisciplinary environment where staff work together to help individuals build skills, address complex needs, and prepare for successful reintegration. With its strong emphasis on therapeutic programming and structured operations, OCI provides a unique setting where effective administrative leadership contributes directly to safer communities and improved correctional outcomes.

The Vanier Centre for Women is Ontario's primary institution for women in custody, providing a safe, secure, and supportive environment tailored to the unique needs of women. The centre offers a range of programs, health services, and reintegration supports that promote dignity, wellbeing, and opportunity. Staff at VCW work in a deeply collaborative, people‑centered environment where empathy, professionalism, and operational excellence are essential. As part of the leadership team, you will help ensure the administrative and operational systems uphold the centre's commitment to respectful, gender‑responsive, and equitable correctional services.

Leadership in the Ontario Public Service

A leadership career in the Ontario Public Service offers meaningful opportunities to lead impactful projects, collaborate with diverse teams, and shape policies, programs and services that positively influence the lives of millions of Ontarians, all within a supportive and inclusive work environment. Our leaders enjoy comprehensive benefit plans, a robust pension program, and challenging and rewarding work that will keep you motivated and fulfilled.

About the job

Create the Work Environment

In the Ontario Public Service, we hold our leaders to the highest standards, expecting them to embody authenticity, accountability, and courage in every action and decision. It will be your responsibility to create a work environment and team culture that ignites innovation, nurtures collaboration and champions inclusivity by creating a diverse, anti‑racist and accessible workplace that is free from discrimination and harassment. By aligning your choices with these values, you will create a vibrant work environment where every individual can thrive.

Deliver on Business Goals and Priorities

Your leadership will be crucial in guiding the team towards the achievement of their business goals. It will be your responsibility to inspire and motivate your team to deliver their best performance and align the team's daily actions with the strategic vision of the ministry. As the Office Manager for OCI and VCW, you will:

• Provide hands‑on, people‑focused leadership, empowering, coaching, and mentoring staff across both institutions while fostering a collaborative and inclusive culture.
• Lead financial operations for both sites, including forecasting, budget planning, analysis, monitoring, and year‑end reporting.
• Oversee payroll, benefits, and core administrative functions, ensuring timely, accurate, and compliant processing across locations.
• Manage key operational services such as purchasing, accounts payable, trust accounts, inventory, mail services, security protocols, and revenue tracking.
• Enhance processes and digital systems by improving workflows, maintaining computer systems, overseeing user access, and ensuring effective digital record management.
• Provide strategic operational advice to leadership while ensuring consistent procedures, communication, and service delivery across both institutions.

What you bring to the team

Leadership and Management Skills

• Demonstrated hands‑on leadership style, with the ability to empower, coach, mentor, and motivate staff across two sites.
• Proven ability to build strong, collaborative teams and serve as a trusted people leader.
• Experience supervising and coordinating daily operations, setting expectations, and driving accountability in a multilocation environment.
• Ability to assess training needs, develop staff capabilities, and foster a culture of continuous improvement.

Technical Knowledge

• Strong understanding of financial processes, including budget management, forecasting, analysis, and financial reporting.
• Payroll administration experience with the ability to oversee timely, accurate processing and troubleshoot issues.
• High level of computer literacy, including proficiency with Microsoft Teams, Office 365 (Excel, Word, Outlook, SharePoint, PowerPoint), and general digital workflows and administrative systems.
• Knowledge of government financial, HR, and administrative procedures, along with understanding of ministry operational objectives and service delivery models.

Analytical and Change Management Skills

• Ability to identify, analyze, and resolve financial, budgetary, and HR issues across two institutional settings.
• Skilled at evaluating resource needs (human, material, financial) and recommending improvements.
• Ability to manage competing priorities, limited resources, and operational changes while maintaining service quality.

Communication and Relationship Management Skills

• Strong communications skills to build relationships with management, staff, and external stakeholders across both locations.
• Ability to explain financial, HR, and operational processes clearly and provide guidance to staff.
• Experience preparing reports, business cases, planning documents, and communications for senior leadership.
• Ability to collaborate effectively on committees and working groups.