Office Assistant Practice Based Part Time

1103 Team Member Services; Ottawa; On-site; CAD 34,000 - 54,000; Part time

Benefits offered by this job

Medical

Dental

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Ottawa, KS is seeking an Office Assistant for the part-time schedule. The role provides front desk support, patient scheduling, and insurance verification in a clinical setting.

You will handle referrals, billing documentation, and maintain accurate records while delivering friendly patient service and ensuring smooth daily operations.

Qualifications

• Education: High School Graduate or Equivalent Required.
• Work Experience: 1+ years of related experience.
• Preferred Physical Requirements: see job posting.

Responsibilities

• Provides quality customer service to patients with administrative support.
• Schedules clinical patient appointments and verifies insurance coverage.
• Obtains authorizations and processes referrals and billing documentation.
• Assists with daily closing procedures and greets patients in a friendly manner.
• Collects copays and records payments per department policy.
• Ensures accurate record-keeping and timely patient flow.

Skills

Customer service

Front desk

Verbal communication

Education

High School Diploma or Equivalent

Job description

Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Medical
• Dental
• Vision Insurance
• Life Insurance
• Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Part time Shift: Day (United States of America) Address: 1301 S MAIN ST City: OTTAWA State: Kansas Postal Code: 66067

Job Description

Office Assistant Practice Based Part Time Location: Ottawa, KS Shift: 20 hours per week Fridays, 9:00 am to 6:00 pm; Saturdays and Sundays, 9:00 am to 3:00 pm

Job Description The Office Assistant is responsible for providing quality customer service to patients by offering administrative and front office support. This position schedules clinical patient appointments, verifies insurance coverage, and obtains authorizations. Additionally, this role processes referrals and coordinates documentation for coding and billing. In addition, this position performs various administrative tasks simultaneously. Responsibilities for this role include ensuring efficient patient flow and accurate record-keeping. This role contributes to the overall efficiency of the physician offices.

Key Responsibilities

• The Office Assistant facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Other duties as assigned
• Greets and directs patients in a friendly, welcoming, and timely manner.
• Demonstrates knowledge of department policies and procedures to assist patients appropriately.
• Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call.
• Consistently responds to patient requests in a timely and professional manner.
• Collects required documents such as insurance cards and photo IDs for encounters.
• Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate.
• Obtains appropriate medical records and patient information to support patient care needs and distributes documentation within the AMR accurately and timely.
• Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status.
• Collects copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy.
• Establishes patient payment plans as required by department policy.
• Processes patient referrals accurately and timely.

Knowledge, Skills, and Abilities

• Education: High School Graduate or Equivalent Required
• Work Experience: 1+ years of related experience
• Preferred Physical Requirements: Physical Requirements - https://tinyurl.com/23km2677
• Pay Range: $17.09 - $27.34

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.