Office Assistant, MHSU - (223442)

Island Health; British Columbia; On-site; CAD 30,000 - 60,000; Full time

Job summary

A public health organization in British Columbia seeks an Office Assistant to provide clerical support to clinical staff. Responsibilities include maintaining client records, answering inquiries, and booking appointments. The ideal candidate will be a team player with strong communication skills and proficiency in Microsoft Office. This position requires discretion and the ability to work with clients sensitively, particularly those dealing with mental health and substance use issues.

Responsibilities

• Provide clerical support to clinical staff.
• Maintain client records for admissions and transfers.
• Answer general inquiries and book appointments.

Skills

Typing

Microsoft Office Application

Communication

Multi-tasking

Client-focused teamwork

Public interaction

Discretion and confidentiality

Education

Grade 12 graduation

Microsoft Office courses

One year of clerical experience

Job description

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Coordinator, Administrative Services; Manager or designate the Office Assistant provides clerical support services to the clinical staff and service. Types and formats a variety of documents and maintains client records relating to admission, discharge and transfers. Provides site‑specific receptionist services including answering general inquiries, greeting clients and booking appointments.

QUALIFICATIONS: Education, Training And Experience

Grade 12 graduation, plus additional courses in Microsoft Office, plus one year of recent related clerical experience, or an equivalent combination of education, training and experience.

Experience preferred working with adults and youth with mental health and substance use issues.

Skills And Abilities

• Ability to type 55 words per minute.
• Ability to utilize Microsoft Office Application (e.g., Word, Outlook, Excel and Access)
• Ability to operate related office equipment, e.g., photocopier, facsimile
• Ability to communicate orally and in writing.
• Ability to deal with multiple tasks and priorities.
• Ability to work as a member of a client‑focused team.
• Ability to deal with the public in a tactful, courteous manner.
• Ability to act with discretion and maintain confidentiality.

https://jd.viha.ca/JD24.pdf