Office Assistant, MHSU - (222422)

Island Health; Victoria; On-site; CAD 35,000 - 45,000; Full time

Job summary

A healthcare provider in Canada seeks an Office Assistant to provide clerical support and manage client records. The candidate should have Grade 12 graduation, Microsoft Office skills, and experience working with individuals facing mental health challenges. Key responsibilities include maintaining records, answering inquiries, and booking appointments in a patient-focused environment.

Qualifications

• Recent clerical experience or equivalent education and training.
• Preferred experience working with mental health and substance use issues.

Responsibilities

• Provide clerical support services to clinical staff.
• Maintain client records relating to admission, discharge and transfers.
• Provide receptionist services, answer inquiries, greet clients and book appointments.

Skills

Typing speed of 55 words per minute

Microsoft Office proficiency

Communication skills

Ability to prioritize tasks

Teamwork

Discretion and confidentiality

Education

Grade 12 graduation

Courses in Microsoft Office

Tools

Microsoft Office (Word, Outlook, Excel, Access)

Office equipment (photocopier, facsimile)

Job description

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Coordinator, Administrative Services; Manager or designate the Office Assistant provides clerical support services to the clinical staff and service. Types and formats a variety of documents and maintains client records relating to admission, discharge and transfers. Provides site-specific receptionist services including answering general inquiries, greeting clients and booking appointments.

QUALIFICATIONS: Education, Training And Experience

Grade 12 graduation, plus additional courses in Microsoft Office, plus one year of recent related clerical experience, or an equivalent combination of education, training and experience.

Experience preferred working with adults and youth with mental health and substance use issues.

Skills And Abilities

• Ability to type 55 words per minute.
• Ability to utilize Microsoft Office Application (e.g. Word, Outlook, Excel and Access)
• Ability to operate related office equipment, e.g., photocopier, facsimile
• Ability to communicate orally and in writing.
• Ability to deal with multiple tasks and priorities.
• Ability to work as a member of a client-focused team.
• Ability to deal with the public in a tactful, courteous manner.
• Ability to act with discretion and maintain confidentiality.

Full job description available at: https://jd.viha.ca/JD24.pdf