Office Assistant, MHSU - (221863)

Island Health; Victoria; On-site; CAD 40,000 - 55,000; Full time

Job summary

A healthcare organization in Victoria is seeking an Office Assistant to provide clerical support and receptionist services. The ideal candidate will have Grade 12 graduation and additional courses in Microsoft Office, along with strong typing skills and experience working with diverse clients. This is a crucial role ensuring patient and staff safety through effective administrative support.

Qualifications

• Grade 12 graduation with additional courses in Microsoft Office.
• One year of recent related clerical experience or equivalent combination.

Responsibilities

• Provide clerical support to clinical staff.
• Maintain client records for admissions, discharges, and transfers.
• Provide receptionist services, answer inquiries, and book appointments.

Skills

Typing speed 55 words per minute

Microsoft Office proficiency

Ability to operate office equipment

Strong oral and written communication

Multi-tasking ability

Team collaboration

Public interaction skills

Confidentiality and discretion

Education

Grade 12 graduation

Courses in Microsoft Office

Job description

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Coordinator, Administrative Services; Manager or designate the Office Assistant provides clerical support services to the clinical staff and service. Types and formats a variety of documents and maintains client records relating to admission, discharge and transfers. Provides site-specific receptionist services including answering general inquiries, greeting clients and booking appointments.

Qualifications

Education, Training And Experience: Grade 12 graduation, plus additional courses in Microsoft Office, plus one year of recent related clerical experience, or an equivalent combination of education, training and experience.

Experience preferred working with adults and youth with mental health and substance use issues.

Skills And Abilities

• Ability to type 55 words per minute.
• Ability to utilize Microsoft Office Application (e.g. Word, Outlook, Excel and Access)
• Ability to operate related office equipment, e.g., photocopier, facsimile
• Ability to communicate orally and in writing.
• Ability to deal with multiple tasks and priorities.
• Ability to work as a member of a client-focused team.
• Ability to deal with the public in a tactful, courteous manner.
• Ability to act with discretion and maintain confidentiality.