Office Assistant, MHSU - (221604)

Island Health; Port Alberni; On-site; CAD 40,000 - 50,000; Full time

Job summary

A healthcare organization in Alberni-Clayoquot Regional District seeks an Office Assistant to provide clerical support services. Responsibilities include document preparation, client record maintenance, and receptionist duties. Ideal candidates will have Grade 12 education, Microsoft Office training, and experience dealing with mental health issues. This position emphasizes team collaboration and excellent communication skills.

Qualifications

• Grade 12 graduation along with additional Microsoft Office courses.
• One year of recent related clerical experience or an equivalent combination.
• Experience preferred with adults and youth with mental health issues.

Responsibilities

• Provide clerical support to clinical staff.
• Type and format documents and maintain client records.
• Offer site-specific receptionist services and book appointments.

Skills

Typing speed of 55 words per minute

Utilization of Microsoft Office Applications

Operating office equipment

Oral and written communication

Multi-tasking and prioritization

Teamwork

Public interaction skills

Discretion and confidentiality

Education

Grade 12 graduation

Courses in Microsoft Office

One year of recent related clerical experience

Job description

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Coordinator, Administrative Services; Manager or designate the Office Assistant provides clerical support services to the clinical staff and service. Types and formats a variety of documents and maintains client records relating to admission, discharge and transfers. Provides site-specific receptionist services including answering general inquiries, greeting clients and booking appointments.

QUALIFICATIONS: Education, Training And Experience

Grade 12 graduation, plus additional courses in Microsoft Office, plus one year of recent related clerical experience, or an equivalent combination of education, training and experience.

Experience preferred working with adults and youth with mental health and substance use issues.

Skills And Abilities

• Ability to type 55 words per minute.
• Ability to utilize Microsoft Office Application (e.g. Word, Outlook, Excel and Access)
• Ability to operate related office equipment, e.g., photocopier, facsimile
• Ability to communicate orally and in writing.
• Ability to deal with multiple tasks and priorities.
• Ability to work as a member of a client-focused team.
• Ability to deal with the public in a tactful, courteous manner.
• Ability to act with discretion and maintain confidentiality.